Amy Abbott Email & Phone Number

•Implemented new UKG Pro HRIS software • Processed multi-state payroll • Maintained and updated employee records to reflect changes in employment, compensation, and withholdings. • Managed employee benefits from new enrollments to Qualifying Life Events. • Negotiated annual benefit renewals with third-party brokers.• Prepared payroll, workers compensation, and 5500 audit data.• UKG HRIS administrator for HR, Payroll, Time and Attendance, and Benefits modules.• Ran various reports and analytics regarding payroll and workforce trends.• Reconciled payroll discrepancies with thorough reviews of time sheets. • Processed quarterly Safe Harbor contributions.• Provided information to employees and managers on payroll matters, tax issues and benefit plans. • Utilized various software programs (UKG Ready, Microsoft Teams, Microsoft Excel) to efficiently process and manage payroll tasks.• Prepared quarterly and year-end tax documents, including W-2 forms.

Bonham, Texas, United States

▪ Respond to formal and informal human resource related inquiries regarding the transition from Fidelity to a new HRIS system, Ascentis. ▪ Communicate, coordinate, and respond to employee questions and concerns regarding benefit programs including insurance (life, health, dental, and vision), as well as short-term and long-term disability, retirement plans, and employee assistance programs. ▪ Apply laws, regulations, principles, and practices on various programs such as staffing, performance management, payroll, classification, benefits, terminations, and promotional incentives. ▪ Collaborate with management and leadership to develop or implement policies, guidance, and procedures to handle and resolve human resources concerns. ▪ Develop methods to monitor workforce performance, prepare analysis of personnel and quality trends in the organization related to wage and salary reports to determine a competitive compensation rate. ▪ Research local, federal, and state law, regulations, policies, directives, and establish procedures to respond to complex questions or inquiries from applicants, employees, and managers on payroll, taxes, deductions, leave, and non-taxable wages. ▪ Establish effective working relationships and communicate with others, orally and in writing, including preparing and conducting formal and informal updates for quarterly state and federal 941s and annual W2s. ▪ Advise various recruitment, staffing, and placement approaches designed to maintain employee morale and increase retention while maintaining confidentiality within the organization. ▪ Document employee separation notices and conduct exit interviews to determine reasoning behind separations.

Murfreesboro, Tennessee, United States

▪ Supported and maintained accurate documentation within organization’s internal databases of all employee relations matters related to payroll, leaves of absence, sick days, work schedules, and personnel records. ▪ Advised management regarding best courses of actions in relation to disciplinary actions, performance reviews, human resources standards, and company policies. ▪ Collaborated with management in development strategic department goals and objectives, performance measures, processes and procedures based on human resources metrics such as turnover rates. ▪ Aided inquiries and general questions from employees with regard to payroll, 941s, and SUTA. ▪ Coordinated with key stakeholders and external partners, such as insurance vendors, to ensure legal compliance. ▪ Assisted in the recruitment, interviewing, selection, and onboarding of new employees and provided detailed explanations of employment and benefits. ▪ Analyzed and recommended solutions to management to resolve human resources problems and issues.

Fairbanks, Alaska, United States

▪ Scheduled and coordinated School Board hearings with key stakeholders and prepared executive session packets.▪ Aided executives with scheduling, conducting research, compiling data, and prepare documents for consideration. ▪ Completed daily administrative tasks and duties such as maintain accurate employee records on discipline and grievances, tracked leave requests and leave without pay, processed payroll and accounts payable information. ▪ Assisted in the onboarding process of new employees including call backs, scheduling future interviews, and file documentation. ▪ Maintained an up to date and accurate office equipment inventory list of computers, scanners, and cameras. ▪ Provided assistance with worker’s compensation claims processes and negotiated agreements successfully. ▪ Administered pre-employment background checks, proficiency tests, and fingerprinting. ▪ Interpreted human resources laws and policies to provide comprehensive advisory services on staffing functions.

Business Administration And Management, General

Human Relations

Relevant Coursework: Business Math, Personal Finance, Professionalism, Human Relations, Fundamentals of Supervision, Spanish.

General Diploma