Amy Baca Email & Phone Number

Brighton, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Responsible for scheduling new and existing patient appointments for both physicians and ancillary departments appropriately and accurately. Collect and update all necessary patient demographics, insurance and clinical information. Communicate with Admissions, Financial Counseling, Utilization Management and Clinics when necessary to ensure a successful patient visit.

United States

Deliver a unique customer service experience utilizing effective questioning and listening skills as well as strong data entry skills to ensure a high level of customer satisfaction. Answering incoming calls and providing solutions in a courteous and timely manner. Responsible for processing payments on customers credit card accounts or installment loans. Maintaining a high level of attention to detail.

Broomfield, Colorado, United States

Responsible for assigning Customer Service Managers to assigned files for home loan modifications based on time zone and availability in a timely and effective manner. Reviewing all paperwork received from borrowers ensuring accuracy and making sure everything is up to date. Maintaining internal job aide to ensure accuracy for all job procedures and policies. Audit all files for department and bank partners to ensure all files are processed correctly to bank standards and regulations. Provide backup to department leadership when necessary.