Amy Bauman Email and Phone Number

• Champions and promotes a strong safety culture, performing work in accordance with safety guidelines• Strategic partner alongside business unit and local site leadership teams• Culture leader, supporting and driving employee communications and engagement• Supports leadership in developing and retaining employees and succession planning of critical talent• Works closely with Talent Acquisition and Development Manager to recruit high-performing employees, ensuring that vacant positions are filled efficiently and effectively with well-qualified candidates• Supports talent management program including 9-box talent reviews, 360-degree assessments,development plans, succession plans and training programs• Supports corporate HR programs including Diversity, Equity and Inclusion (DEI) and HRIS system projects• Maintains and upgrades performance management systems, ensuring reviews are completed on timewhile offering ongoing training, coaching and assistance to management• Works with business unit and local site leadership teams to develop the HR elements of the local sitebusiness plan including development of the necessary programs, policies and practices• Maintains and tracks Key Performance Indicators (KPIs) to measure relevant HR goals and performance• Directs the administration of employee benefit programs including health, welfare and retirement plans• Establishes, communicates and drives strategic and tactical-level goals for the local site HR function• Ensures the local site HR function has a high level of performance and productivity• Recruits, develops and mentors top-quality HR talent while maintaining a collaborative work culture• Ensures that local HR organization, policies and processes are efficient and in-line with best practices• Reviews HR programs and policies to ensure compliance with federal, state and local regulations• Coordinates with other departments on various HR and employee matters

▪ Formulate and recommend Human Resource policies and objectives for 37 Skilled Nursing Facilities, 11 Supportive and Assisted Living Communities, as well as an internal Pharmacy. Total Employee Count: 4,300 with a total 6 direct reports.▪ Determine and recommend employee relations practices necessary to establish a positive employer/employee relationship and promote a high level of employee morale.▪ Identify legal requirements and government reporting regulations affecting Human Resources functions (OSHA, EEO, ERISA, Wage & Hour). Monitors exposure of the company. Acts as a primary contact with labor counsel and outside government agencies▪ Directs a process of organization planning that evaluates a job structure, job design and talent acquisition forecasting throughout the company.▪ Directs a process of organization development that address succession planning.▪ Sits on the Executive Committee and keeps all informed of significant problems that could potentially jeopardize the achievement of objectives of the organization.

▪ Manager of Human Resource Management System (HRMS), which includes implementation, as well as ongoing build, testing, troubleshooting and training for additional modules. Also includes ad hoc reporting set up.▪ Solely responsible for ACA compliance; administration, distribution and submission of 1095-C forms and 1094-C files for all Heritage owned and managed facilities▪ Salary and Wage Administration▪ General HR Counseling and Support for over 4,700 employees▪ Employee Relations/Legal

▪ Oversees and Administers Retirement Accounts for all Heritage owned and managed facilities, including determining enrollment eligibility, processing distributions, and assisting in the annual audit.▪ Oversees and Manages all group benefit programs for the Long-Term Care, Supportive and Assisted Living Facilities that are managed by Heritage Operations Group, Inc., including plan renewals, Board of Directors recommendations, Human Resource Management System (HRMS) Benefit build, and Employee education, and enrollment. Group benefits include: health, dental, vision, life, 401(k) retirement plan, 403(b) retirement plan, IMRF administration▪ Co-Manager of Human Resource Management System (HRMS), which includes implementation, as well as ongoing build, testing, troubleshooting and training for additional modules. Also includes ad hoc reporting set up. Completed modules: Human Resources, Payroll, Employee Self Service and Manager Self Service. Software: ePersonality

▪ Corporate trainer for companywide Customer Service and Communications Program (H to O)▪ Active in on-going recruitment efforts through day-to-day online applicant tracking system.▪ Administers and oversees the company-wide Service Award Program.▪ Assists with employee onboarding and orientation.▪ Backup support for Workers Compensation Claims.▪ General support for all aspects of Human Resources.