Amy Burnham Email & Phone Number

Sioux Falls, Sd, Us

United States

Missouri, United States

- Technical Product Manager assigned to web portals, Fidelis Member/Medicare and Medicaid and Provider.-Expanded role to include Wellcare Member/Medicare and Medicaid Portals, Provider Portal and Public website-Sitecore Content Management for the Wellcare Public website- Strong background in healthcare w/ technical experience of API dependencies and how frameworks interact- Prioritized initiatives and defined value for the business of the products they are delivering. -Embedded with release trains consisting of teams of architects, scrum masters, product owners and Product Management Leadership.-Assisted Architects to develop the technical road map - Overseen Intake process and prioritized things on road map, prioritized stories in Jira, defined success.- Understood technical ins/outs, familiarity with APIs, Java full stack, data - second and UI – third- Bridged the gap between IT Dev and the business demands.- Cloud / AWS background-EntryKeyID or Identity as a service implementation for identity and access tokens, registration and authentication-Led software development programs and portfolios with project initiation, organization, goal, and change management aspects of Agile.

• Utilized Jira (Atlassian) for dashboards, gadgets, metrics, plans • Utilized Confluence and designed WIKIs through the Altassian suite of products• Clearly communicated product strategy and vision to stakeholders• Understood business and user priorities, and technical feasibility in order to prioritize the product group backlogs• Employed and/or championed Lean and Agile software processes, culture, best practices, and techniques• Helped Business Partners understand Ford's iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization• Initiated and translated the product roadmap into manageable product features in the backlog through regular scoping sessions• Ensured the product backlog is properly refined to ensure the team is delivering on the Objective Key Results• Verified products met desired business outcomes by implementing the collection of analytics and key performance indicators• Redefined backlog content to optimize business outcomes based on software product feedback• Actively worked to remove impediments and blockers to product delivery• Identified risks, and implemented mitigation/contingency plans• Understood systems architecture concepts and possessed ability to analyze business systems architecture• Demonstrated ability to drive development of highly technical consumer focused mobile applications and/or technical platforms• Defined product vision, strategy, product backlog and roadmaps• Drove elements of the product development lifecycle (e.g. product vision, go-to-market (GTM) strategy, driving requirements and product launch).• Architecture knowledge across all aspects of architecture (Business, solution, information, application and infrastructure)

Sioux Falls, Sd, United States

Cigna's new division is Evernorth.▪ Migrated business critical applications.▪ Led enterprise upgrades▪ Helped teams self-organize and self-manage.▪ Organized and facilitated daily stand-up meetings, reviews, estimation, retrospectives, sprint and release planning, demos, burndown tracking and other scaled agile related meetings.▪ Worked collaboratively with Business and IT partner teams to support development and software delivery.▪ Assisted the Product Owner and Technical Product Manager in user story creation/prioritization and product Backlog grooming via emergent requirements.▪ Asked difficult questions, removed impediments, and made issues and problems visible. Escalated as necessary.▪ Ensured development team is working efficiently towards Sprint/iteration goals.▪ Coached consecutive development team(s) and stakeholders on how to use Agile/Scrum practices at a pace that is sustainable and comfortable for the team and organization.▪ Ensured the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.▪ Ensured cross functional coordination (analysts, developers and testers) is occurring early and often.▪ Recommended improvements and assists in changes to best practice.▪ Identified and managed issues with a clear grasp of the challenges/options until resolved.▪ Mitigated all risks and issues "real-time", executing resolutions on demand.▪ Possessed excellent interpersonal skills and ability to work with diverse teams with diverse personalities, during high pressure scenarios, within extremely tight deadlines.▪ Demonstrated awareness of Agile technology practices (e.g., Test Driven Development, Continuous Integration).▪ Demonstrated ability to analyze project issues and challenges and proactively define alternatives.▪ Demonstrated ability to work closely with delivery teams to establish expectations and ensure tasks remain on track.

Sioux Falls, South Dakota Area

1. Member of the information technology agile release train for the migration of Cigna home delivery base & specialty pharmacy to Express Scripts, Freedom Fertility & Accredo.2. Coached the movement of 400+ legacy Hyperion (BRIO) to OBIEE software, for both the front end UX/UI and back-end architecture.3. Assisted with the movement of all Cigna Home Delivery data from legacy Mailrx Sybase to OBIEE (OBI) and to the Read Only store4. Assisted with the NCPDP Surescripts version upgrade with the usage of toggles and canary release functions.5. Upgraded Cybersource for all of Cigna Home Delivery credit card details and tokenization.6. Upgraded JBOSS application from unsupported to supported versioning with subsequent ISAM & RHEL elimination. 7. Upgraded SQL and Windows 8 to appropriate supported version. 8. Gathered requirements, UX designer, tester for Pharma manufacturer datafeeds for contractual obligations.9. Assisted with upgrade to Dynatrace security scanning.10. Managed the movement of Fairfax servers (all faxes outgoing and incoming) for Cigna Home & Specialty Pharmacy and DMT (dialer system) to new infrastructure.

Sioux Falls, South Dakota Area

• Implemented contracts for strategic global pharmaceutical players.• Elicited requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints • Wrote requirements specifications, epics and user stories according to standard templates, using natural language simply, clearly, unambiguously and concisely • Reviewed, configured, and tested in the different system environments

Sioux Falls, South Dakota Area