Amy Cantu Email and Phone Number
Director of Operations | Operational Excellence & EmpowermentA seasoned and reliable operations leader with a focus on building authentic relationships and fostering professional development. Expertise in change management and operational strategy, committed to creating efficient systems that optimize performance. Passionate about workplace empowerment, believing that investing in people is the key to driving organizational success.Key Areas of ExpertiseInfrastructure Operations and Compliance - Business Strategy - Confidential Information - Efficiency Management - Performance Management - Resource Management - Training and Development - Decision Support - Internal Systems and Procedures – Leadership and Mentoring – Vendor Relations – Director of Operations – ConsultingCareer Highlights >Redesigned financial tracking system that eliminated termed claims decreased billing errors by 95% >Developed training materials that increased employee performance, confidence, retention, while significantly reducing work errors >Successfully developed entire business frameworks for private business owners and start-ups >Tripled organization net income within 13 months
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Management ConsultantAim Management Consulting Jan 2015 - PresentCarrollton, Texas, United StatesStrategic direction for businesses wanting to move their business upward.
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Clinic Operations DirectorThe Tennant Institute For Integrative Medicine Jun 2022 - Mar 2024Irving, Texas, United States•Management of operating processes for all departments, create and implement standard operating procedures, CRM and EMR systems analysis, identify inefficiencies, suggestions for efficiency improvements, daily process management, planning and leading, project management and training.• Benefits Administration, employee management, KPI assessment, bonus and compensation, meeting and event organization, HRIS and payroll management, development of training materials for various positions, onboarding and offboarding management.• Management of financials, budget, P&L and inventory management, price setting and cost evaluation, purchasing authorization.• Oversee marketing initiatives, evaluate initiatives, determination of optimal exposure, sales closing strategies. • Client experience and satisfaction, relationship management, patient liaison management.• Administration management, HIPAA and information process management.
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Patient And Practice SpecialistJosey Lane Dentistry Jul 2015 - Jun 2022Carrollton, TexasDirects all aspects of office management, including computer software database management, filing systems, and correspondence with stakeholders and vendors. Assesses benefits, claim integrity, and financial report outcomes. Promotes a culture of personal development and authentic relationships.Manages employee relations and professional development. Develops protocols and operations, ensuring client safety and productivity. Creates training materials and documentation for monthly and quarterly team meetings, and organizational procedures.Trains team to achieve daily, monthly, quarterly and yearly goals. Maintains confidential employee files, involved in hiring and firing processes, recommendations for employee retention, and bonuses. Conducts employee reviews and benefits management and selection.Primary point of contact, multitasking with friendly and flexible professionalism. Develops talent management of staff procedures for organization.
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Practice AdministratorHeartland Dental 2013 - 2014Dallas AreaDirected all aspects of employees and dental office. Onboarded and trained staff on performance expectations, schedule bookings, computer programs, and related metricsMonitored production goals. Consistently exceeded expectations regarding extensive insurance and treatment knowledge. Designed team meeting materials based on areas needing improvement. Conducted gap analysis of financial statements and developed new processes in a fast changing environment. Created and implemented all processes and policies.Managed employee work hours and payroll. Processed monthly and annual employee reviews and grievance reporting.Stayed current on benefits and insurance changes and updates. Explained benefits to employees. -
Administrative Financial SpecialistAsset Intertech, Inc. 2005 - 2012Richardson, Texas, United StatesManaged and facilitated employee benefits and enrollment processing. Provided explanation of benefits to staff. Utilized organization skill with regards to scheduling, special events, management needs, and customer engagement.Oversaw payroll and social cost for international employees. Utilized Microsoft Office and Outlook to maintain scheduling, type employee expense reports, and business tax filing. -
Project CoordinatorMcguyer Homebuilders, Inc. 2001 - 2003Dallas, Texas, United StatesFacilitated administrative steps to homebuilding from dirt to turnkey homes. Supported office manager with excellent computer skills, positive support, and excellent organizationCoordinate with construction manager and support staff from various cities and counties for completion. Design solutions to equipment specification, shipping and delivery of superior customer experience with positive support -
Office ManagerAsset Intertech, Inc. 1999 - 2001Richardson, Texas, United StatesDirected day-to-day office functions, event planning, travel arrangements, employee benefits, and payroll for all foreign employees. Maximized management skills organizing employee performance, equipment, and overall communicationProcessed employee expenses and processing of accounts payable. Handling of employee concerns. Maintained reliable, personable, and productive environment of flexibility and positive customer service.
Amy Cantu Education Details
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/Health Care Administration/Management -
Nursing Pre-Requisites -
Howard Community CollegeBasic Courses -
Society For Human Resources ManagementHuman Resources Management/Personnel Administration, General
Frequently Asked Questions about Amy Cantu
What company does Amy Cantu work for?
Amy Cantu works for Aim Management Consulting
What is Amy Cantu's role at the current company?
Amy Cantu's current role is Director of Operations | Operational Excellence & Empowerment.
What schools did Amy Cantu attend?
Amy Cantu attended Dallas Baptist University, Angelo State University, Howard Community College, Society For Human Resources Management.
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Amy Thompson
Washington, Dc2hud.gov, fdic.gov -
Amy Cantu
Versatile Professional With Expertise In Client Service, Operations, Electric Vehicles, And Beauty IndustryIndianapolis, In3teslamotors.com, hotmail.com, tesla.com -
Amy Cantu
Manager Of Erp Process & Optimization Fi/Co At Siemens Energy At Siemens EnergySpring, Tx5brocade.com, yahoo.com, dresser-rand.com, dresser-rand.com, siemens.com -
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