Amy Cantu Email and Phone Number

- Assist any Tesla client with the Tesla delivery process in full capacity, from start to finish.- Assist clients both in store & virtually, from many states.- Prepare all delivery documents.- Audit each order to ensure registration accuracy for both IN and out of state clients.

- Developed & supported the launch of Virtual delivery support for 24 stores in 12 states.- Was responsible for monitoring text communications for 24 stores in 12 states with an expected answer time of 1 hour.- Assisted clients who placed their order online who were calling, texting or emailing in with questions.- Working closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment.- Maximizing Tesla Scheduling Service calendar… Show more - Developed & supported the launch of Virtual delivery support for 24 stores in 12 states.- Was responsible for monitoring text communications for 24 stores in 12 states with an expected answer time of 1 hour.- Assisted clients who placed their order online who were calling, texting or emailing in with questions.- Working closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment.- Maximizing Tesla Scheduling Service calendar for drives and delivery.- Guiding clients through the entire Tesla process, from order to delivery.- Ensuring that clients were fully prepared for delivery via Tesla profile completion.- Show less

- Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential- Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding… Show more - Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential- Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets- Effectively present and sell and support the delivery and installation the entire Tesla eco-system- Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership- Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment- Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level- Execute customer documents on delivery day- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives- Conduct direct deliveries from Delivery Centers to customer homes- Perform additional responsibilities as assigned to meet business needs Show less

- Engage walk in traffic promptly, personally and with the goal of opening the conversation and ensuring they feel welcome.  - Take the time to understand our visitors, what brought them to Tesla, their intent and timeline to purchase. - Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda.- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives.… Show more - Engage walk in traffic promptly, personally and with the goal of opening the conversation and ensuring they feel welcome.  - Take the time to understand our visitors, what brought them to Tesla, their intent and timeline to purchase. - Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda.- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives.  - Provide the highest level of customer service to all current and future owners. - Out-bounding activity such as calling, emailing and texting clients to schedule test drives and to follow up on their overall store experience.  - Marketing coordination for events such as Over Night Test Drives experiences for potential Owners, out of city Drive Events and in store events.   - Ensure that showroom is up meets standards set by corporate. Show less

- Was responsible for twenty accounts within Sephora, Nordstrom, Saks, Macy's and Bluemercury. - Built relationships with all Artists and Store management in order to promote growth.- Conducted training to educate and train all Artists on the philosophy of and the products within Bobbi Brown Cosmetics to drive retail sales.- Provided selling support during events and holiday season. - Planned and executed events to drive sales and generate brand awareness.… Show more - Was responsible for twenty accounts within Sephora, Nordstrom, Saks, Macy's and Bluemercury. - Built relationships with all Artists and Store management in order to promote growth.- Conducted training to educate and train all Artists on the philosophy of and the products within Bobbi Brown Cosmetics to drive retail sales.- Provided selling support during events and holiday season. - Planned and executed events to drive sales and generate brand awareness. - Hired, scheduled, trained and developed Freelance Makeup Artists.- Maintained my own travel/work schedule. This required strategic planning on what stores to visit to promote the best overall increase in numbers.- Managed stock and assembled/distributed gratis as needed.- Tracked and reported sales on a weekly and monthly basis.- Managed expenses and submited reports on a monthly basis.- Supported social media activities. Show less

- Motivated, trained and educated my team in all aspects of the Bobbi Brown philosophy in order to best serve our clients and promote growth at counter.- Demonstrated in-depth knowledge and ownership of the business by planning and tracking daily, weekly and monthly sales and productivity goals for the counter and for two full time employees.- Educated clients on our brand.- Taught the signature Bobbi Brown Makeup Lessons to clients and trained my artists to do the… Show more - Motivated, trained and educated my team in all aspects of the Bobbi Brown philosophy in order to best serve our clients and promote growth at counter.- Demonstrated in-depth knowledge and ownership of the business by planning and tracking daily, weekly and monthly sales and productivity goals for the counter and for two full time employees.- Educated clients on our brand.- Taught the signature Bobbi Brown Makeup Lessons to clients and trained my artists to do the same.- Provided makeup applications for special events and photo shoots.- Drove sales through the use of CCA+ client system, always engaged clients in the store and booked appointments.- Event planning and execution.- Experienced consistent growth. - My counter ended our Spring 2016 +16.1% to LY and #7 among all Bobbi Brown counters within Saks Fifth Avenue. Show less

- Taught clients the philosophy of Bobbi Brown and how to utilize it in every day life.- Provided makeup applications for brides,special events and photo shoots. - Was held accountable for tracking and meeting my daily, weekly and monthly sales and productivity goals.- Drove sales through utilizing the My Client system, engaging with clients in store and booking appointments.- Completed Bobbi Brown Basic Artistry Certification in September, 2014

- Visited and worked out of various retailers that carry the Philosophy brand to educate and sell the products to clients.- Contacted stores to set up visits.- Reported Average Dollar Sales, Units Per Transaction and Total Sales for each visit to the Account Manager.- Traveled for events.

- Specialized in Everyday, Bridal and Event Makeup applications. - Trained new employees.- Inventory/merchandise ordering and retention.- Maintained the monthly schedule for all employees. - Event planning and execution.- Drove sales through social media, mailers and scheduling appointments.- Planned and executed the stores first "Friends & Family" Event with great success. - Implemented very successful onsite services for brides and… Show more - Specialized in Everyday, Bridal and Event Makeup applications. - Trained new employees.- Inventory/merchandise ordering and retention.- Maintained the monthly schedule for all employees. - Event planning and execution.- Drove sales through social media, mailers and scheduling appointments.- Planned and executed the stores first "Friends & Family" Event with great success. - Implemented very successful onsite services for brides and wedding parties. Show less

- Was part of the opening team for this location.- Was promoted from a Cast Member to Color Lead within my first 6 months with the company.- Opening and closing of the store- balancing of the cash drawers, preparing nightly deposits.- Maintained that the stage was always ran in the Sephora concept. - Motivating the cast to meet hourly and daily sales goals. - Travelled to New York and San Francisco for elevated training in makeup artistry and cast… Show more - Was part of the opening team for this location.- Was promoted from a Cast Member to Color Lead within my first 6 months with the company.- Opening and closing of the store- balancing of the cash drawers, preparing nightly deposits.- Maintained that the stage was always ran in the Sephora concept. - Motivating the cast to meet hourly and daily sales goals. - Travelled to New York and San Francisco for elevated training in makeup artistry and cast coaching and development.- Was 1 of 70 out of 160 cast members chosen to be a Product Expert.- Travelled to Chicago and New York to learn new company initiatives and teach them to the employees at my home store. - Travelled to Colorado and Wisconsin to train new stores on the Sephora concept and products. Show less