Amy Dean Email & Phone Number

Charlotte, North Carolina, United States

Secure and maintain compliance with:•OSHA regulations of company production and subcontracted fabrication with an emphasis on respirable crystalline silica exposure•Managed Program affiliated requirements, including liability insurance, state business license requirement for residential kitchen and bath quartz installations, certification of lead paint removal in homes built before 1978, and subcontractor installation crew background checks;•IKEA quality product requirements by coordinating independent laboratory testing of products manufactured in the United States, Israel, and India;• Coordinate communication, review, and acceptance of product documentation between IKEA, company production, and the North American subcontracted fabrication network;•Organize and liaise communication for IKEA direct audits of company production facilities and supplier quality compliance;

Charlotte, North Carolina, United States

• Managed agreements with builder group, buy group, and fabricator business channels by drafting, distributing, and creating a centralized location for storing executed agreements;• Calculated and processed sales incentives and rebates, submitted quarterly payment requests, and calculated associated monthly accrual values for month-end accounting entries;• Formulated company risk-assessment standards and company procedures for planning company-led audits; improved company audit closure metrics by creating an audit status tracking mechanism for the North American subcontractor network to ensure subcontractor OSHA compliance and protect company potential liability;• Supervised company-led subcontractor audits to ensure audits were conducted according to plan, based on subcontractor risk assessments, planned corrective actions were satisfactory and completed by established timelines, and communicated progressive status updates to company management and partnered liaisons;• Originated new subcontractor requirements training and audit preparation programs, resulting in improved compliance and subcontractor retention

Charlotte, North Carolina Area

• Drafted and managed agreement execution between the company and North American distributors• Co-piloted the development of an optional unit price list by collaborating with senior management, drafting and distributing to North American company sales employees and distributors• Contributed to company event success by processing new machine sale orders and processing deposit paid via credit card during AWFS, IWF, and in-house events• Protected company profitability by substantiating new machine and optional unit orders discounts and calculating profit margins analyses• Investigated and resolved internal price discrepancies and sales/distributor commission inquiries• Provided monthly stock machine inventory updates to senior management and processed factory new machine orders • Maintained reconciliation of 3 machine order reporting mechanisms (MS Excel, Access and Oracle) required for monthly corporate reports• Trained sales administration department employees in Oracle to process factory machine orders

United States

• Trained multiple users in new ERP software (Oracle)• Generated invoices machine, parts, and service invoices and credit memos, contacted customers to collect payment for past due invoices, partnered with other departments to resolve disputed charges, recorded cash receipts, and applied payments for over 300 active accounts• Maintained North American distributor commission balances for weekly payroll• Transformed company credit card payment procedure, strengthening departmental efficiency and productivity

Ayer, Massachusetts'S

• Scrutinized revenue transactions to ensure Sarbanes-Oxley compliance• Supported achievement of company revenue and profit margin goals by communicating weekly status reports used• for measurement against forecasts• Conducted monthly audits of accounts receivable and revenue accounts and performed various quality audits, reporting findings to the quality manager and quarterly cycle counts of consigned inventory• Reconciliation of customer deposit, revenue, and A/R accounts• Processed customer invoices/credit memos and cash receipts, resolved customer account discrepancies and dispute charges by partnering with all company departments, and collected payment for delinquent customer accounts

Associate, Computer Science

Activities and Societies: Alpha Beta GammaNominated for Who's Who 1999

Certficate, Computer Assisted Accounting