Amy Dorman Email & Phone Number

Albuquerque, NM, US

Albuquerque, New Mexico, United States

Managed accounts, Generated documentation to help team perform health checks, trained customers on new features, chartered company training certification roadmap.

Albuquerque, New Mexico Area

Integrate acquired businesses into company standards and identify areas of cost savings. Lead program to support company initiative of exiting key data centers to reduce company real estate spend.

 Created new IBM OM artifacts for UCC solution (internal and external offering overviews) Identified potential offering enhancements utilizing IBM offerings (Watson Workplace) Worked on revamping the legacy AT&T offering service guide Generated Marketing Documentation (Quick Sales reference, Selling Focus, Competitive Reference Guide)

As a Technical Sales Consultant, I achieved great success by being able to identify a customers needs and accurately aligning those needs with AT&T solutions. I was awarded the "Run Through the Warehouse" in 2013 for my sales performance as well as "Pursuit of Sales Excellence" in 2012.My success is due to my ability to listen to everything a customer has.

 Provide technical pre-sales, sales and implementation support in all facets of the NaviSite product line for its existing and prospective customers  Worked on team that designed and closed our second largest Domino client, 70,000 seats Designed and closed one of the largest dedicated VMware solutions for NaviSite

Implemented a process to improve product launch by creating technical forums and monthly newsletters on product updates. Improved product go-live timelines by working with project management, operations and customer support for early sign off and education on product release.

Masters, Music

Activities and Societies: Teacher Assistance for introductory music class as well as Music Majors

Ba, Music

Activities and Societies: Sierra Club and Chamber OrchestraAlso focused on conservation biology and animal behavior.