With over 25 years of work experience in various fields, I am a versatile and adaptable Project Manager at Quick Clean Self Serve Laundry, where I have recently managed a remodel project due to a devastating fire. I recently facilitated the fire remediation while overseeing the daily operations and maintenance of multiple laundry facilities. Negotiated new contract with a vendor that increased profit by 50%. I shine in person and on the phone building and maintaining relationships during business development events. Navigated conflict resolution with empathy while de-escalating customer concerns and complaints, skills which I acquired from my previous roles as an Insurance Agent, Retail Sales Specialist and Health Unit Coordinator. I have also worked as a Certified Nursing Assistant (CNA) with skills in rehabilitation, geriatrics, dementia and wound care, which I acquired from my previous roles as a Rehab Tech, Nursing Assistant and Dementia Care Specialist. I am passionate about delivering high-quality service and customer satisfaction, as well as ensuring health and safety standards. I have a diverse background in sales, insurance, culinary arts, health and fitness, commercial trucking, business administration and project management, which gives me a broad perspective and a keen interest in learning new things. I am looking for opportunities to leverage my project management, business administration, and sales expertise to contribute to the success of an organization that values innovation, collaboration, and excellence.