Utilized tutoring skills to help students with special needs improve their grades, leading to several at-risk students achieving on-time graduation.Applied technical skills to support students and staff with computers and A/V systems, ensuring smooth operation of educational technology.Reinforced instruction for students with learning disabilities and language, communication, and behavioral challenges; collaborated with teachers to tailor programs and materials to the individual needs… Show more Utilized tutoring skills to help students with special needs improve their grades, leading to several at-risk students achieving on-time graduation.Applied technical skills to support students and staff with computers and A/V systems, ensuring smooth operation of educational technology.Reinforced instruction for students with learning disabilities and language, communication, and behavioral challenges; collaborated with teachers to tailor programs and materials to the individual needs of special education students. Show less

Successfully enrolled numerous customers into CuriOdyssey’s zoo membership program using Blackbaud’s Altru software, contributing to the facility’s yearly revenue stream.Operated and maintained the gift shop, including managing inventory, processing sales transactions, and delivering excellent customer service.

Ensured 100% compliance during two annual corporate audits by proactively managing store standards and procedures.Acted as the go-to resource for technical support, providing in-depth knowledge of company products and services to assist both customers and team members.Regularly monitored and maintained store technology, reporting issues to leadership and ensuring devices were functioning optimally.