Managing and maintaining relationships with my own Insurer Contracts as well as supporting Senior Commercial Managers on bigger contracts. Negotiating with insurers once a year on renewals and on a daily basis to ensure relationship is strong and any admin/price or contract queries are answered or fixed.Playing a key role in insurer audits, to ensure that our billing rules are correct and hat our SAP system mirrors what the contracts says.Day to day dealings with external and internal customers.

Team managment, conducting 6 month reviews of staff, setting targets for my team.Ensuring effective credit management of one of Spire's largest insurer accounts. Hitting monthly cash and debt targets. Aiming to improve cash flow and reduce aged debt.

Using Healthcode daily to upload and process billing files, ensuring all invoices were correct and sent to insurers in a timely manner.