• Leads strategy for up to 50 business trainings/year serving low-income adult learners in English and Spanish from diverse communities. Ensures programs are accessible, culturally relevant, and consistently in alignment with organizational values. • Designs yearly course plan of business trainings, including 10 introductory courses and 15 advanced courses, and facilitates planning of specialized courses with team of staff trainers. • Strategic lead for team of 5 staff and 2 contracted business coaches, and 3 contracted trainers responsible for teaching over 10 courses/year. Provides pedagogical support, tools for team growth, and ensures completion of strategic plan goals. • Program Lead for key annual events, including InnoVentures pitch competition and fundraiser, and Micro-Business Saturday, public-facing event featuring workshops, coaching, and networking for micro-business owners.

• Promoted to manage strategy and operations of business training programs serving hundreds of entrepreneurs in the Puget Sound. I oversaw and built business courses calendars for over 70 trainings and workshops enrolling over 900 entrepreneurs. • While in the position, I scaled up capacity and impact of the training program by expanding the Ventures 8-week Business Basics Course to 7 cities outside of Seattle. • A key function of my position was stepping in to the primary instructor role Ventures’ cornerstone 8-week Business Basics Course in Spanish. I taught 8 courses to over 200 low-income entrepreneurs with course completion rate consistently above 80%. I also offered over 50 hours of individual business coaching.• An important success in this position was reaching full alignment of course offerings in English and Spanish, including core curriculum, course materials, and Ventures’ annual pitch competition, InnoVentures. I played a key role in InnoVentures as the Client Program Lead, planning and managing all aspects of the pitch contest and training program for over 30 entrepreneurs.

• I managed all client interaction and front desk duties while coordinating 4 Ventures Small Business Development Programs, including the 8-week Business Development Training course, One-on-One Consultation Program, monthly legal clinic, and Peer Loan Program.• Responsible for increasing efficiency in small business development program processes, ensuring consistent, high program quality, and providing excellent customer service. I joined Ventures I was a key staff in aligning the Latinx Business Development Program programming in Spanish and English.• Key accomplishments in the role include piloting 4 key business courses in Spanish, translating numerous curriculum and program materials into Spanish, and building a training program to lead peer loan groups creating access to capital for 25 entrepreneurs. While in the position, I coordinated logistics for 8 courses serving over 200 entrepreneurs.

• Built a business plan catering to global professionals and students. • Increased confidence in audio comprehension, grammar, and pronunciation for students in individual and group classes. • Developed curriculum for multi-week individual and group lessons catered to intermediate and advanced adult learners. • Co-managed all aspects of customer service, marketing/publicity, and multilingual website development.

• Nine-month fellowship to partner with Brazilian government program English Without Borders (Inglês Sem Fronteiras) as U.S. cultural ambassador and assistant English teacher at Universidade Federal do Espírito Santo (UFES).• Design and organize content to lead workshops and conversation groups focused on topics ranging from U.S. culture to English speaking strategies.• Collaborate with team of host professors to integrate U.S. cultural topics and personal academic strengths into English language course curriculum.

• Responsible for weekly sales goals, quality customer service, cashiering, and maintaining store appearance, among other various duties as needed. • Consistently met or exceeded sales goals; won several team sales competitions for the highest individual sale in one day.

• Styled client wardrobes, managed cash register, maintained store aesthetic, and helped design/execute new floor designs weekly.• Routinely met credit card sales quota.

• Team managed rigorous academic and co-curricular programming of a yearly 2-week college preparatory academy for 50 college-bound female students grades 9-10 from diverse low-income backgrounds.• Strategized for distinct learning styles in daily writing sessions of 6-7 students.• Responded to unanticipated changes in schedule or events under minimal supervision.• June 2012, June 2013, noninclusive.

• Gave regular information sessions on higher education to underserved middle schools in Los Angeles County.• Ensured students meet learning objectives after each session, despite limited time and discipline challenges.• Organized and prepared lesson plans for informative and interactive sessions.

• Conducted individual career development sessions with peers to facilitate the post-graduation transition, internship/job search, and preparation of resumes, cover letters, and application materials.• Engaged one-on-one with students to identify areas for improvement and problem-solve to match each students’ experiences with requested qualifications to create successful, targeted application materials.

• Researched supporting evidence for asylum cases by collecting extensive supplementary materials for client briefs, including over 100 governmental, international, NGO, and media reports.• Analyzed 8 domestic and gang-related violence cases to argue for clients’ asylum status in the United States, despite barriers to asylum for gender-based violence incidents.• Drafted and completed entire U-Visa applications for 2 clients petitioning for legal work status in the U.S.

• Promoted to manager position reserved for junior/senior students (3rd-4th year) as a sophomore (2nd year) student.• Led a team of 10 student callers once a week to reach ambitious fundraising goals for the College.• Launched a redesigned student manager program with a peer team. • Helped meet collective fundraising goal of $300K/year; consistently met or exceeded individual nightly fundraising goals.

• Served guests, attended to customer needs, and worked with team of French co-workers to achieve fluency in French.• Immersed in French language and culture in a small town with few to no foreigners.

• Assisted with daily writing, reading, and speaking lessons in an English language immersion classroom of first/second graders and co-developed/taught arts curriculum for elementary school art classes.• Provided individual tutoring sessions to students requiring additional help.• Practiced cultural awareness during first abroad experience.