Operations Manager
Current- Achieved consistent record of growth in all areas under my leadership such as reduction in Cost per Script by 16% and reduction in resends by 28%.
- Managed a cross-functional team to reduce resend medications due to cold chain orders sent to PO Box. Projected 2023 savings of $1M.
- Worked to update the work instructions and policies that relate to specialty fulfillment operations thus increasing the patient experience.
- Increased the volume by 4 fold under my… Show more
- Increased the volume by 4 fold under my leadership.
- Aided in talent development of staff thus resulting in promotions of 50% of team members over the last 3 years. Show less
Nov 2019 - Present
