Amy Kuo Email & Phone Number

- Successfully opened a profitable second location during COVID-19 pandemic, leading efforts to advertise, create social media content, build newsletter strategy, and hire, train, and manage a team of 12 staff members. - Developed online platform to meet pandemic-related customer needs, offering 75+ hours of online training videos. - Built new revenue.

Denver, Colorado, United States

- Seamlessly orchestrated professional and social events for up to 150 attendees with budget management for $10k.- Created and implemented a cocktail program for tasting room to highlight specific products and drive customer interest and sales.- Led two-hour long distillery tours for groups of 30+ people, keeping tour guests engaged and providing.

Interacted with customers at every stage of the client life cycle, with a high volume of calls and emails to manage membership accounts, cancellations, pricing, and other inquiries. Disseminated and escalated information and questions through appropriate channels, internally and externally.

Denver, Colorado, United States

Led restaurant expansion, doubling the size, increasing staff to manage demand, increasing nightly reservations, and building exponential sales capacity. Maintained open and positive communication between back of house, front of house, and key stakeholders with excellent staff retention and low turnover rates. Managed liquor program with new product.

- Oversaw daily operations that treated more than 30 patients daily while providing direct support to 1 executive and 1 supervisor employee - Validated insurance coverage, inform patients of their payment responsibilities, obtain insurance authorizations and insure accurate processing of claims. - Input patients in WebPT (EMR), maintaining strictest.

- Organize, implement and execute Zero Waste Events- Formulate and coordinate outreach activities to promote general Environmental Center resources and services- Establish relationships with department heads to schedule sustainable practices presentations and support their office staff with necessary tools to create and facilitate more environmental.

Bachelor Of Arts - Ba, Environmental Policy

Activities and Societies: Worked at CU Boulder Environmental Center, Intramural SoccerRecycling Outreach | University of Colorado.

Adventurer

Check out my profile https://trailblazer.me/id/amkuo2