Amy Collins Email & Phone Number

Calgary, Alberta, Canada

Medicine Hat, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta

Administrative tasks, including filing, data entry, email correspondence, scanning/copying, stocking, organizing, and answering phones to serve clientele or redirect to company personnel. Maintenance and protection of member and non-member information via Avocado/Salesforce system (transitioned from previous membership software: Class/Citrix).Efficiently addressing a wide spectrum of customers, and customer service needs.Microsoft Office, Word, Excel, and Power Point used daily for a variety of tasks.Providing accurate and current information to patrons on YMCA facilities, policies and services.Screening facility entrance of patrons and ensuring observation of health and safety regulations.Secure handling of cash and digital transactions, cash-out at end of shift.

Calgary, Alberta

Offering high quality customer service to customers in the store, including clients of our Free Goods Referral Program. Accepting donations from customers and expressing gratitude for donations. Sorting through donations, including categorization and pricing. Arranging merchandise on store floor as orderly and pleasing as possible. Cash handling and till closing procedures at end of day.

Calgary, Alberta

Providing optimal customer service to stadium event patrons. Controlling access to secure areas of various building areas while maintaining firm, courteous mannerism. Facilitating smooth execution of activity in busy designated areas, often involving many individuals in confined working spaces. Ensuring patron and staff safety, while adhering to establishment rules/requests during concerts and sporting events.Taking steps to prevent the development of problematic situations. Professional and efficient diffusion of such situations as they arise, including detailed incident reports.

St. Paul, Alberta

Providing a safe, clean environment, and excellent customer service to pool patrons. Supervision of Junior Lifeguards. Ensuring safety of patrons and staff in a range of activities on site. Maintaining certification and required level of training/fitness. Teaching public and private swimming lessons. Storefront and administrative duties. Facility and equipment maintenance.