Amy Mitchell Email & Phone Number

Derby, Gb

Leicestershire, England, United Kingdom

Derby, United Kingdom

Heanor, Derbyshire

EMA is the smallest training provider that I have worked for, I assisted the MD to set the company up in 2013. I came from a training back ground and the MD from an accounts back ground, together we used our knowledge and experience to create EMA Training. I provided support in gaining awarding body approval, this included preparing all of the policies needed, setting up a quality system and delivering assessor training to the MD so that she could then become the Accounts assessor. I had a… Show more EMA is the smallest training provider that I have worked for, I assisted the MD to set the company up in 2013. I came from a training back ground and the MD from an accounts back ground, together we used our knowledge and experience to create EMA Training. I provided support in gaining awarding body approval, this included preparing all of the policies needed, setting up a quality system and delivering assessor training to the MD so that she could then become the Accounts assessor. I had a small case load of learners and a larger case load for internal verification. I was also responsible for the quality assurance for all programs and also leading SV visits and audits from the contractors. This year EMA have been Ofsted inspected as part of The Derbyshire Network which gained a grade 2. I was responsible for the day to day quality assurance such as updating policies and procedures and assessor observations. An important part of my role was to track of all completions dates including timely and look ahead 6 months to plan for this, constantly analysing success rates and working with assessors to make them aware of the up and coming completions, action planning for any problems that may arise. Support and development was also a very important part of my role and I also encouraged active and constant CPD. An E-portfolio system was used at EMA and I was responsible for ensuring that all portfolios meet the regulatory requirements. Show less

Derby, United Kingdom

I once again returned to Mercia college in 2012 where I was offered to come back as Lead Internal Verifier; I was responsible for a team of 12 assessors and two other Internal verifiers, both freelance and employed. I was responsible for overseeing and managing the quality assurance of all awards that Mercia College were approved to deliver, this included SV visits, organisation, arranging and completion of any action points that had been made, I am proud to say that direct claims status was… Show more I once again returned to Mercia college in 2012 where I was offered to come back as Lead Internal Verifier; I was responsible for a team of 12 assessors and two other Internal verifiers, both freelance and employed. I was responsible for overseeing and managing the quality assurance of all awards that Mercia College were approved to deliver, this included SV visits, organisation, arranging and completion of any action points that had been made, I am proud to say that direct claims status was achieved and maintained in all subject areas.I would carry out a weekly one on one meeting with each assessor to discuss problems, provide support and gain an insight to their caseload and progress and CPD. Standardisation meetings were planned monthly by myself and delivered by me and the other internal verifiers we would cover best practice, susses rates, qualification standardisation, feedback, planning and review, CPD and over all support and development. I also was responsible for tracking caseloads and allocation to assessors ensuring caseloads were manageable. Recruitment was also part of this role, advertising and interviewing assessors when needed. Where new assessors were taken on I would carry out induction and a shadowing period to support them in their new role. I also wrote and kept all policies and procedures up to date and in like with requirements. I was the lead IV for Edexcel OSCA - Workskills, supporting Employability and Personal Effectiveness and Business Operations. Assessors were observed every 6 months with a follow up for feedback and development. Show less

Derby

I worked at KP Skills as an office manager, I was responsible for all administration support for the assessors and both MD’s. I arranged and carried out enrollments of new learners and prepared all paperwork for contractors for funding. I would organise travel and accommodation for assessors and ensure that they had all portfolios and paperwork that they required. KP Skills office moved from the East Midlands to Pontefract, when this happened my role went back to A1 Assessor working for KP… Show more I worked at KP Skills as an office manager, I was responsible for all administration support for the assessors and both MD’s. I arranged and carried out enrollments of new learners and prepared all paperwork for contractors for funding. I would organise travel and accommodation for assessors and ensure that they had all portfolios and paperwork that they required. KP Skills office moved from the East Midlands to Pontefract, when this happened my role went back to A1 Assessor working for KP Skills. I had a large case load of apprenticeships and standalone NVQs, I would travel all over the country to visit these learners and managed my time and caseload very well sometimes staying over in London. Show less

Derby

After completing my Intermediate apprenticeship in business and administration, I gained employment at QTS as office manager. I was responsible for the running of the admin department and overseeing enrollment paperwork, generating new starts, supporting assessor’s administration needs, providing reports for assessors and contractors. I put into place quality audits on the learner paperwork mirroring a PFA audit and producing action plans and follow ups to ensure that there were no gaps in the… Show more After completing my Intermediate apprenticeship in business and administration, I gained employment at QTS as office manager. I was responsible for the running of the admin department and overseeing enrollment paperwork, generating new starts, supporting assessor’s administration needs, providing reports for assessors and contractors. I put into place quality audits on the learner paperwork mirroring a PFA audit and producing action plans and follow ups to ensure that there were no gaps in the files. I also dealt with awarding bodies from gaining approval to organising SV visits as well as registrations, claims and compliance.After a year in this role I gained knowledge and was offered the opportunity to complete the A1 assessors’ qualification while assessing my own small caseload. As my case load grew and I completed the assessors award I became a full time assessor, assessing the following: Business and Administration 2,3, Customer Service 2,3, Team leading and Management and Hospitality and catering 2,3 apprenticeships as well as functional skills. During this time, I was still working as part of the admin team overseeing more of the quality side which enabled me to complete the V1 award. Show less