Amy Pals Email and Phone Number

Primary assignment is Wolverine Worldwide Corporate Complex, Rockford, MI.Secures premises and personnel by handling access control; monitoring surveillance equipment; utilizing Badge Pass; permitting entry. Ensure all requirements with CTPAT are fulfilled.

Serving drinks and food at inside bar and tiki bar in a high volume tourist and local restaurant.

I am a bartender of a busy, fast pace environment. I help with hiring, training and inventory and execute these with confidence. I have developed a strong following of people that regularly come in to visit me. I excel in communicating with customers and deal with unique situations on a regular basis. Multitasking, dealing with stressful situations and communicating are instilled daily.

*Front & Back-of-House Operations- Responsible for managing restaurant operations and daily financial accuracy, reporting to the General Manager*Budgeting, Profit and Growth Strategies- Monitored weekly financials and enacted changes to maximize profits. Managed the yearly budget for food and beverage, in accordance with overall resort strategy*Guest Service Excellence- Created the user experience for guests based on the Kalahari brand standards*Team-building/Training/Supervision- Hired, on-boarded, and managed new employees to ensure both internal quality and a high level guest experience *Multi-outlet Operations- Coordinated and maintained Kalahari brand standards across the resort.