Amy Pearson Email & Phone Number

I'm an experienced IT & Customer Support Manager with a passion for team building, process implementation and fostering growth. Specialties Include: • Team Leadership• CRM configuration, implementation, and training• Website content and webstore maintenance• Developing and executing training curricula for clients and employees• Account Management• Directing Sales• Operations• Building stellar teams• Fostering relationships, creating constructive and positive feedback loops, mentoring, and ensuring quality standards• Creating strong, valuable customer AND employee connectionsAt the end of the day, we want to feel valued, respected, and heard - customers and team members.I love being able to collaborate and implement ideas that improve interactions, whether that is diving into metrics that gauge customer interaction or hearing/providing feedback with a team and actively learning from client communications. I find that people typically have no problem telling you what they need to be successful. Taking a detail from a conversation and turning it into a meaningful, actionable item can be a game changer. My driving goal - create positive, meaningful experiences.I am always open to connections and making new friends. Send me a connect request!Off the clock, I am a mom of three boys, love to go camping and visiting areas of natural beauty, especially the various springs throughout Florida, with my 4 dogs in tow!