First point of contact for all those who enter Lambeth Palace Library, providing a warm welcome. Important to be knowledgeable about the building, history, and the collection. Answer email enquiries in timely fashion, schedule meetings for Trustees and take minutes. Assist in planning event schedule, advertise and market the events, as well as provide tech support. Run Library’s Facebook, Instagram and YouTube, growing the Library’s following every month. Market and provide engagement support with Library exhibitions, producing social media campaigns and delivering tours of Library and exhibitions. Provide Library side of admin for the Friends of Lambeth Palace Library and the Trustees. Part of NCIs-wide reciprocal mentoring scheme.

Internal comms for the FOH team at Tate Britain and Tate Modern and Visitor Communications onsite at both galleries, as well as helping our visitors by email, phone and on social media. Continued to serve our Members and the public throughout gallery closures via email and social media, as well as our FOH team through a regular newsletter that aims to entertain, amuse, and uplift.