Amy Riggins Email and Phone Number

* Assisted Loan Officer in putting loan files together* Contacted borrowers or needed information via email or telephone* Submitted loan files to Processing Department for review* Helped collect items from borrower throughout transaction to ensure smooth transaction* Greeted customers and answered telephones* Took online courses to improve knowledge base

* Arranged trip tickets, and verified insurances * Billed all transports for Sequim and Port Angeles using the Zoll (specialized billing) program* Helped with the Bremerton area billing* Electronically entered claim submissions for Medicaid* Process returned mail* Some experience working denials and collections* Trained four people on key aspects of the job

* Administered Food Worker Exams on a walk-in basis to the general public* Compiled monthly reports * Answered telephone calls, including complaints, referring consumers to the appropriate staff* Reviewed a variety of reports, forms, and records for accuracy and completeness* Developed and maintained a new filing system. * Balanced cash register and completed the daily deposit * Typed a wide variety of material such as statistical reports and other complex documents* Recorded and prepared staff meeting minutes* Ordered supplies for the office * Trained three employees in all aspects of the job

* Telecommute part time as a Clerical Assistant* Input invoices* Update job lists* Data entry* Payroll (ADP)* Some customer service.

* Developed a list of vendors and their I.D. numbers that was used district wide* Chaired a committee on developing “Telephone Procedure” for the District Office* Data Entry - all Casework for up to 5 counselors in the State Field Computer System* Processed Authorizations (general and medical)* Processed Mileage & Transportation claims* Prepared a variety of form letters, documents, and several monthly reports* Assembled casefiles to open the case for the counselor* Reviewed casefiles when done and filed* Alphabetical filing of casefiles and other documents, including job announcements* Kept tickle sheets to go over with counselors once a month* Opened and distributed mail to appropriate staff* Maintained attendance records* Ordered supplies and postage* Greeted, directed and fielded questions by telephone and in person* Assisted consumers with paperwork* Trained others in the use of the Field Computer System

* Front office reception* Word processing* Payroll (ADP)* Various reports* Filing* Telephones* Two-way radio dispatch* Pricing* Invoicing* Customer service* Trained employee in all aspect of job