Amy Satterlee Email & Phone Number

Clearwater, FL, US

Clearwater, FL, US

Develop and support AWS hosted web application (Vue, Rails) and several micro-services (Ruby, Golang) responsible for the collection, analysis, and disposition of emails marked by end users as potential phishing attacks. Built a notification API and monitoring service utilizing AWS Opensearch for the PhishER application. This provides customers with the.

Santa Clara, CA, US

Develop and support AWS hosted web application and several micro-services responsible for malware collection, rule authoring, and researcher workflow. Responsible for design, development, and support of multiple micro-services used to capture customer un-quarantine data, crosscheck hashes against internal database and 3rd party application, and produce a.

St Petersburg, Florida, US

Develop and support T-SQL procedures for data migration, data cleansing, and reporting of medical inventory, purchasing, and contract data. Built ETL solutions to migrate inventory and contract data between ERP systems. Created T-SQL procedures for viewing and maintaining inventory and contract data within Novus client databases. Created ad-hoc SQL to.

Seattle, WA, US

Responsible for troubleshooting problem orders, investigating and reporting on inventory anomalies, and developing reports for fulfillment center management. Completed urgent root cause analysis on missing, found, and damaged inventory via shell scripts and ad-hoc SQL queries. Created automated reports on inventory defect and associate behavioral trends.

Allentown, PA, US

Develop and support customer service system, including billing, collections, and meter reading processes. Develop and support call center telephony system, including agent routing and self-service on the Interactive Voice Response system (IVR). Provided technical support of the customer service system. Resolved problem tickets by either providing an.