Amy Spence Email and Phone Number

Processing secured loan applications up to £150.000 using client information and lending crieria.Responsible for decision in principle queries and referrals with agreed service standards.Communicating with brokers and clients orally and in writing.Ensuring adequate information gathering and system input, which includes MS office and excel spreadsheets.Completing credit, land registry and bankruptcy searches.

Recruiting, managing and motivating a team of ten underwriters and admin team to meet sales targets while adhering to lending criteria to maintain quality of business written.Controlling and maintaining the integrity of lending portfolio by auditing and monitoring the quality and consistency of the entire underwriting team.Fostering and managing effective and mutually beneficial relationships with timeshare developers and their teams including representing the company at timeshare conferences/convention.Communicating and liaising with customers, developers and exchange companies Interval international and RCI.Maintaining and monitoring systems and procedures and making changes where market and operational circumstances dictate.Authorising payment of cheques for developers, including sales commission payment payments through CHAPSPreparing and production statistics and reports for senior managers.