Amy Tyrrell Email & Phone Number

Cheltenham, England, United Kingdom

Leeds, United Kingdom

• Answer inbound calls in an efficient manner.• Provide first point of contact resolution to queries and complaints.• Recognise fraudulent callers.• Provide the highest level of confidentiality and security.• Representative for a panel of LBG workers to improve workplace moral and working environment.• Advise customers who have financial difficulty.• Provide information to customers in regards with payments.• Ensure customer complaints are dealt with in accordance with policy.• Keep a high level of understanding of bank products and services.

Leeds, United Kingdom

• I worked under pressure to meet KPI’s and targets• Gave great customer services to hundreds of customers each day• Dealt with payments, sales, and enquiries about memberships.• Managing and adjusting memberships for customers.

Pontefract, United Kingdom

As a domestic carer, I ensured that my clients exacting standards of hygiene were met so my clients’ health was not impacted upon by a medical condition. I had to work closely with other carers to ensure that all jobs were completed.

Btec, Exercise, Fitness, And Coaching, Pass

Gcses

Activities and Societies: Cross Country RunningGCSEs: 10 GCSEs with grades ranging from B’s to D including GCSEs in Maths and English BTEC.