Van (Amy) Le Email & Phone Number

Surrey, British Columbia, Canada

Vancouver, British Columbia, Canada

Surrey, British Columbia, Canada

Richmond, British Columbia, Canada

• Conducted all purchasing activities with direct suppliers, issued purchase orders and communicated with suppliers on pricing, delivery requirements and order quantity• Coordinated with suppliers and forwarders to arrange product pick-up, container loading, and shipments delivery with consideration to costs and operation efficiency• Evaluated the performance of suppliers and forwarders on quality, inventory control, on-time delivery, and worked with them to investigate any delays or quality issues• Maintained the inventory, purchase order, and supplier data on the internal system, prepared shipping instructions and documents • Monitored the price changes from suppliers and logistics partners, communicated the change with related parties to update the company’s accounting records

Victoria, British Columbia, Canada

• Initiate and manage the purchasing and sales of a new line of product, which account for approximately 50% of the store’s sales in quantity and 30% in revenue since its introduction• Manage the financial transactions of the store and assure the integrity of all monetary matters• Train employees and manage their performance and work schedules to ensure staff availability at the store• Monitor the receiving and dispatching of products coming to and from the store, keep track of inventory and store supply for timely replenishment• Investigate and solve any concerns, complaints, or issues from customers and staff, ensuring a high service level for customers and employees

Victoria, British Columbia, Canada

• Contacted the alumni on phone to update their demographic information in the school’s system and inform them of the activities and donation opportunities at the school• Built rapport with the alumni, engaged them in conversation to understand their situation and recommended resources and the scholarship funds that best suit their interest• Raised over $4000 for the university's scholarship and education funds in over 2 months

Victoria, British Columbia, Canada

• Processed approved credit applications and maintained the credit database to enable clients to execute foreign exchange trades within approved credit limits• Prepared daily financial reports relating to accounts performance and trade reporting• Liaised with branch operations, sales and customer service staff to resolve credit-related issues and obtain additional information for the credit evaluation process

Ho Chi Minh City, Vietnam

• Coordinated the warehouse inbound/outbound logistics and export process for 7 major clients, ensuring smooth product movements and timely delivery through rigorous monitoring processes• Worked closely with warehouse staff to coordinate the delivery and shipping schedules, as well as to manage inventory level• Acted as the local leader of several service improvement projects, reducing logistics lead-time for customers through the implementation of a new warehouse operation process• Engaged with internal teams to increase data quality and improve team productivity, turning under-performing accounts into high-performing ones• Communicated with clients and worked closely with vendors on logistics activities, improving the relationships with them and achieved 97% customer satisfaction score in the annual surveys

Bien Hoa, Dong Nai

• Prepared weekly and monthly production plans based on sales forecasts and production capacity• Managed inventory levels within the approved limits while still fulfilling customers’ orders on time, ensuring a high service level• Worked closely with the production team and procurement team to purchase sufficient materials for plant production, as well as to adjust production in case of overstock or product shortage

Ho Chi Minh City, Vietnam

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, International Business/Trade/Commerce