Amy Van Pelt

Amy Van Pelt Email and Phone Number

Business Office Assistant @ WesleyLife
West Des Moines, IA, US
Amy Van Pelt's Location
West Des Moines, Iowa, United States, United States
About Amy Van Pelt

Extensive financial services risk and compliance expertise across numerous mortgage lending products. Currently have an active CHUMS ID and NMLSR. I lead by example as a manager with a positive outlook while working with teams, partners and customers through hard work, dependability, and trustworthiness.I focus on building relationships through projects and/or challenges. I work well with others and have a strong focus on productivity along with quality of decisions. I have an unrelenting strive for the best solution with a customer centric focus. Motivated team member who is accustomed to fast-paced, complex, evolving organizations and able to withstand challenges and adapt quickly to changing business needs. Impactful ability to identify potential challenges and/or opportunities by using problem solving and analytical skills and turn into executable solutions. Member of Wells Fargo Empowered User team and Loudspeaker program to provide passionate and professional feedback to improve ideas, processes, or training items.Champion and advocate of diversity, equity, and inclusion with direct team and peers as a past member of Wells Fargo Generations, PRIDE, Women’s, and Disability ERN.Strength-finders: Achiever * Consistency * Harmony * Discipline * SignificanceParticularly effective in:• Mortgage operational risk and compliance• Collaboration and effective communication across business units• Influencing to produce an outcome• Analyzing details to determine impact to bigger picture• Building high performing teams

Amy Van Pelt's Current Company Details
WesleyLife

Wesleylife

View
Business Office Assistant
West Des Moines, IA, US
Website:
wesleylife.org
Employees:
538
Amy Van Pelt Work Experience Details
  • Wesleylife
    Business Office Assistant
    Wesleylife
    West Des Moines, Ia, Us
  • Wesleylife
    Meals On Wheels Driver
    Wesleylife Nov 2023 - Present
    Des Moines, Iowa, United States
    --Drives WesleyLife vehicle in all weather conditions to pick up meals from the central kitchen and deliver them to clients on a predetermined delivery route--Ensures clients received appropriate meal within expected timeframe--Consistently follows safe food handling requirements--Provides one-on-one contact with clients to recognize, observe, and report changes in client conditions or emergencies in the home
  • Wells Fargo Home Mortgage
    Underwriting Associate Manager - Nmlsr Id 1519736
    Wells Fargo Home Mortgage Sep 2011 - Jul 2023
    --Interpreted, communicated, or conveyed, and oversaw implementation of policies and procedures for meeting compliance, risk management, regulatory and quality standards (IE: Bank Secrecy Act, Anti Money Laundering, Counter Terrorist Financing, UDAAP, and Global Sanctions) - annual branch inspection results 98% and 99% in 2022 and 2023, respectively.--Increased USDA sales originations and usage of USDA mortgage product along with increased customer satisfaction by assisting Diverse Segments team in creating a sales presentation to be used in product sales training as well as a recorded audio training.--Identified, assessed, managed, and mitigated current and emerging credit, transactional or operational risk exposures by adhering to policies and procedures that was consistently above 90% underwriting quality metrics year over year.--Partnered with external stakeholders throughout the years, like USDA, wherein Wells Fargo received a Champion of Rural Housing award as part of USDA’s observance of National Homeownership month in 2016.
  • Wells Fargo Home Mortgage
    Lending Officer
    Wells Fargo Home Mortgage Sep 2010 - Sep 2011
    --Conducted test cases and audits when team members are gaining or upskilling to higher delegation of authority.--Analyzed complex credit policy against quality findings in a concise manner to create a learning environment.--Assisted with escalation, constructive coaching, and exception loan level requests in excess of underwriting authorities.--Oversaw and managed all quality/risk/compliance results.
  • Wells Fargo Financial
    Consumer Loan Underwriter
    Wells Fargo Financial May 2003 - Sep 2010
    --Made lending decisions on large, unusual, or complex consumer requests and ensured company guidelines within numerous service level agreements (SLA).--Provided quality customer service by putting customers at the center of every transaction.--Adhered to complex credit policy and maintaining credit quality.--Provided work direction and/or training to lower-level team members and provide performance feedback to manager or supervisor.

Amy Van Pelt Education Details

Frequently Asked Questions about Amy Van Pelt

What company does Amy Van Pelt work for?

Amy Van Pelt works for Wesleylife

What is Amy Van Pelt's role at the current company?

Amy Van Pelt's current role is Business Office Assistant.

What schools did Amy Van Pelt attend?

Amy Van Pelt attended Simpson College.

Who are Amy Van Pelt's colleagues?

Amy Van Pelt's colleagues are Julie Anderson, Brooke Klontz, Jillian Jennings, Karen Heineman, Megan Giardino, Diana Ferriss, Sommer Markham.

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