Quality Improvement advisory and capacity building support to the Enhancing Quality of Healthcare Activity, including supporting sub-national teams build QI capacity in public and private health sector; capacity building of QI team members, coordinating the development of a QI e-learning course, as well as success stories, briefs, and concepts; providing strategic input to work plan development and other QI activity implementation.

Undertook analysis of policy and programs impacting private sector delivery of reproductive health services, analysed private sector clinic sustainability as a service provider under the National Social Security Health Insurance Scheme, and developed a private sector advocacy strategy for the organisation.

Supported Royal Government of Cambodia, Ministry of Health National Maternal and Child Health Centre to develop a two-year extension to the National Sexual and Reproductive Health Strategy including literature review, liaison with government, NGO and UN agency stakeholders, workshop management and re-design of strategy document.

Developed situation analysis, strategy, policy, and standard operating procedures for a telemedicine service in Phnom Penh.

Senior representative of the MSI program in Cambodia responsible for overall strategy, business planning and leading a professional country team of up to 120 to implement health systems strengthening programs and private health service delivery through a range of service channels, driving programmatic and operational excellence and implementing best practice in sexual and reproductive health. Oversaw implementation of donor funded projects including DFAT funded Partnering to Save Lives, Mekong Women’s Empowerment Project and Australian NGO Cooperation Program (ANCP).Executive management•Developed and executed country program strategy to deliver sustainable sexual and reproductive health (SRH) programming including business sustainability strategy for a network of clinical centersLeadership•Led country team in the implementation of health systems strengthening and service delivery projects to address SRH needs aligned with Cambodian national health strategies•Led transition of organisation from public sector strengthening focus, to private sector service delivery models, and restructured from project siloed teams to streamlined fit-for purpose teams.Health financing•Initiated and enrolled clinical centres under the National Social Security Fund Health Insurance Scheme, including reimbursement for a full range of sexual and reproductive health services. Operations•Developed and embedded a suite of standard operating procedures across security, stock management, administration, finance management, IT, human resources, clinic operations. Program Management & Public Health •Oversaw establishment of network of 150+ community-based health service providers under a sustainable private enterprise service delivery model promoting women’s economic empowerment•Oversaw design and implementation of several donor funded projects including practical experience with all aspects of annual planning, risk management, MERL components and project close outs.

Lead programmes team in the implementation of donor-funded projects to deliver family planning and sexual reproductive health programming across service delivery, advocacy, health promotion and health systems strengthening. Technical assistance for start-up of USAID funded SIFPO2 sexual and reproductive health project for garment factory workers, translating from design to implementation.

Lead the grants department in quality grants management of sexual reproductive health improvement projects, ensuring alignment of project activity plans and donor commitments with program objectives.

Grant management and programmatic support to MSI global partner programs to support delivery of sexual and reproductive health programming across the Asia-Pacific region, including in-country technical support to East Timor, Myanmar, Cambodia. Highlights:• Managed MSIA’s DFAT ANCP grant allocations across MSI global partner programs including all proposal development, financial and performance tracking, risk management, compliance monitoring and reporting.• Developed grants and budget management systems and processes for MSIA and its partners in the Pacific-Asia region, ensuring alignment with DFAT and other donor policies such as safeguarding, fraud control etc.