Amy Woolf Email & Phone Number

Albert Park, Vic, Au

Melbourne, Victoria, Australia

As a Risk Chapter Lead, my role is two-fold where I combine my deep expertise in the risk domain and extensive business experience with people leadership. Through my passion for leadership I connect, engage, and develop my ~50 chapter leads and chapter members so they deliver high value risk management advice aligned to Telstra’s strategic road-map.Through my mission initiative work, I play a critical role in ensuring all business-related risks are known and managed effectively at Telstra. I leverage extensive specialist risk management, audit and assurance knowledge to be a trusted adviser to the business to enable strategic, operational, financial, and compliance objectives to be met.

Melbourne, Australia

• Recruitment and establishment of a high performing Risk Advisory Function (7+ team members).• Embedded a quantitative Risk Methodology (Customer Risk Score and Enterprise Risk Score) across Telstra Operations – championing the embedding of the methodology in Key Business decision points including investment panels, design bodies and operational functions such as problem and incident management. • Delivery of a CObIT based risk and control taxonomy to structure operational risks – with a specific focus on Technology and Network asset risks.• Establishment of key operational risk metrics to create clear linkages between operational outcomes and risks under management. • Directly ensuring the delivery of the Risk Reduction objective of the Network Resiliency program of activity – taking responsibility for ensuring initiatives could articulate the specific risk reduction delivered, and challenge the scope of activity to ensure the greatest risk reduction could be achieved from the significant investment made.• These achievements were delivered in parallel with a multitude of other risk management activity including coaching, reporting, collaboration with and guidance of technical teams, risk assessment of strategic initiatives, and extensive training of operational teams to ensure the embedding of risk culture across Telstra Operations.

Melbourne, Australia

During my employment within ANZ I have fulfilled multiple roles, including: •Manager, Technology Business Risk and Information Security (Risk Partner to Global Solution Delivery) - June 2010-December 2011 •(Acting) Head of Risk - Delivery Services - December 2011-September2012 •Manager, Technology Assurance & Information Security (Risk Partner to Delivery Services and Technology Strategy & Planning) - October 2012-December 2014 •Senior Manager, Enterprise Technlogy Risk Management - January 2015 - PresentKey Achievements•Key Risk Partner for a major expansion into Bangalore and Chengdu• Risk Support during the establishment of a Strategic Managed Service Arrangement•Selected as a Change Champion to deliver facilitated collaboration sessions across Technology Division. •Drafting and socialisation of Risk Profiles for all of ANZ Global Solution Delivery (GSD) over an intensive two week period to meet Executive Management deadlines. The benefits delivered from my efforts resulted in the award of an ANZ ‘Take Charge and Excel’ Achievement award. •Active participation in the drafting of business requirements for the ANZ GRC tool.•Execution of ‘Understanding Risk in Our World’ training across the Technology Leadership team and their direct reports. •Ongoing management and reporting of key risk data and initiatives to an Executive Audience – including leadership of the Risk portions of the monthly Governance Forum.•Management of Business Continuity initiatives across 100+ Software Development functions across Melbourne and Bangalore. •Creation of a centralised Risk and Treatment register for Technology Division.•Ongoing management of multiple Risk Acceptance documents for the purpose of reporting up to the Technology Executive team. •Management and mentoring of staff - including line management responsibilities.

Auckland, New Zealand

Key Achievements•Internal Audit Manager for multiple large organisations over multi-year engagements - taking ownership for the end-to-end relationship - establishment of annual audit plan, audit execution, and Executive reporting and insights.•Working with a major electricity generator and retailer over a three year period to embed a risk culture across all aspects of their business – from highly technical audits involving electricity trading and frequency regulation across the national grid to assessments of the quality measures in place over coal shipments imported from China.•Formulation and delivery of a service-focused risk and control assessment methodology across the internal solution delivery function within a major Australasian Bank. •Secondment to the role of Information Security Manager where I project-managed and executed the implementation of an Information Security Governance Framework (ISGF). •Execution of a cost saving project within the same Australasian bank that identified $1.5 million cost savings across the ‘postal’ cost pool, and also conducted a risk assessment of a proposed marketing initiative with information security implications.•Partnering with a client during a difficult dispute with a technology provider to support them in making key decisions as to whether to pursue compensation through legal channels, to continue to implement, or to ‘walk away’. •Operating as the QA representative on the team that rolled out the solution that enabled all passengers travelling through the largest New Zealand International Airport to pass through without the need for the payment of a Departure Tax. This system has positively impacted the travelling experience of thousands of travelers on a daily basis. •Acting as the IT specialist on multiple Due Diligence projects involving some of the largest transactions within New Zealand and Internationally during the 2006-10 period.

Auckland, New Zealand

•The focus of this role was to track and predict the capacity and demand of courses offered by the Medical School at the University of Auckland. This involved data analytics as well as the creation and maintenance of systems to support the demand models.

Auckland, New Zealand

•This role involved the maintenance and analysis of data relating to the water industry and demographics, in order to accurately forecast and describe water demand in the Greater Auckland region through the use of Geographic and Hydrological Information Systems.

Wellington, New Zealand

•I was a key member of the team that built a world-first application that holds all cadastral and survey data across New Zealand. This tool revolutionised the manner in which all national spatial data is held and used – enabling the movement from a paper based system heavily reliant on individual skills and knowledge to an automated solution that translated those capabilities in to a sustainable technology

Auckland, New Zealand

•Research Assistant - Department of Geography at the University of Auckland. •Tutor and Marker - Faculty of Commerce