Amyah Ramirez Email & Phone Number

Las Vegas, Nevada, United States

Providing information to attendees about the event, schedules, and facilities.Offering support to individuals who may be feeling unwell or in distress.Educating attendees on harm reduction practices, such as staying hydrated and recognizing signs of distress.Assisting individuals in need of medical attention and guiding them to the appropriate resources.Addressing and resolving crowd-related issues to maintain a secure environment.Events: EDC Las Vegas 2023 (Ground Control)EDC Las Vegas 2024 (Early Special Operations / Headliner Experience)

Managed inbound and outbound phone calls, addressing escalated customer inquiries while resolving conflict.Entered and verified data consistently, maintaining a high level of accuracy.Proficient in applications such as Google, Microsoft, Cornerstone, and Customer Relationship Management (CRM) software.

Promoted and sold tickets to different music events, such as ‘Cyber Psycos'.Responsible for promotions through Instagram, Snapchat, TikTok, and various social media platforms.

Recognized outstanding staff performance to boost company morale and productivity. Acknowledged employee’s best-fit roles to increase efficiency, manage workflow, and maximize guest satisfaction in and out the kitchen.Collaborated in a constant team environment, taking initiative.

Cashiered, handling money.Trained new hires.Opened/closed restaurant. Crossed-trained in both back of house kitchen operations and front of house operations.