Amy Clark Email & Phone Number

• Develop and implement strategy as a member of the Marketing and Social Media Teams• Design, create, and publish content including weekly email campaigns, podcast episodes, written blogs, videos, and social graphics• Launched The North Group podcast• Monitor user engagement and respond to questions and comments• Optimize and maintain social network profiles

Lancaster, Pennsylvania Area

• Serve as primary administrative support for team of 7 consultants in managing schedules, preparing supporting materials, drafting proposals, and providing other clerical support• Collaborate with Operations Team to proactively streamline operational systems and practices• Assist with internal and external event planning • Act as liaison between clients and consultants, ensuring each individual experiences our value of ‘gracious hospitality’

Lancaster, Pennsylvania Area

• Develop, implement, and manage social media strategy as a member of the Social Media Team• Create and publish content according to established schedule • Monitor user engagement and respond to questions and comments • Design content graphics • Optimize and maintain social network profiles

Lancaster, Pennsylvania Area

• Served as HIPAA Privacy Official for 17-physician orthopedic practice and increased efficiency in the Medical Records and Patient Forms departments through new and revised policies and procedures• Provided leadership by overseeing employees and team performance, conducting annual reviews, and approving leave and overtime• Addressed patient and employee questions and concerns in a timely and courteous manner• Assisted in timely fulfillment of medical record requests and completion of FMLA and disability insurance forms

Lancaster, Pennsylvania

• Conduct analysis of 55 LGH family practices’ compliance to medical record retention and destruction policy• Develop recommendations for establishing efficient and cost-effective processes to bring practices into compliance with policy and move 50,000 medical records offsite

Greater Philadelphia Area

• Assisted tenants with move-in processes and inquiries• Created and managed database and hardcopy records• Collected rent monies and processed vendor invoices• Trained newly employed assistants in similar job duties

Greater Philadelphia Area

• Observed and documented processes of various functions of the Health Information Management department such as Release of Information, Assembly and Deficiency Analysis, Incomplete Chart Control, Coding and Clinical Information Systems Management

Greater Philadelphia Area

• Developed change management material reaching 14 markets and 12,000 overall users for global communication tool implementation • Worked as Project Manager heading 4 IT interns for 8 week software analysis project • Owned System Integration Testing and User Acceptance Testing for US and Brazil of Customer Relationship Management software• Served as Project Coordinator for User Acceptance Testing of CRM software for US and Belgium

• Received dining orders, delivered food and beverages in a timely manner, and handled payment • Established enjoyable dining atmosphere for guests • Assisted coworkers with serving tables and upkeep of restaurant

• Supervised guests attending community pool• Administered first aid and provided safety information• Maintained chemical levels, pool, and surrounding area

Bachelor'S Degree, Health Information Management

Activities and Societies: Health Information Management Student Association, Crosswalk Campus Ministry

Continuing Education Program, Design & Digital Marketing