• Daily production meeting via phone, daily calls with 300+ accounts • Provide premier customer service to all current and potential customers from the point of initial contact through delivery of the product. • Managed a $13M (3M LBS) contract for a large government contractor • Managed the contract over the last 3 years by analyzing the forecast, purchasing the material from the mills based on the forecast • Prepare proposals, quotes and sales contracts; including offering complimentary products and value-added services.• Monitored the customers’ online order processing system • Worked with customers’ AP and AR departments to resolve invoice issues. • Attended quarterly business reviews with buyers at various locations in WV, SC, PA, MI. • Multiple calls per day between other sales reps, operations manager, shipping, and GM. • Received outstanding quarterly and annual reviews

• Daily production meeting, daily calls with contract customers and a few spot customers. • Multiple calls/encounters per day between other sales reps, operations manager, shipping, and GM.• Managed 5 contracts and an additional 25 customers

Steel Processing Sales, Manage Customer Accounts• Manage numerous spot accounts for sheeted steel as well as several contract accounts being processed at various Cargill plants across the country. • Knowledge of steel grades and applications is required along with attention to detail and understanding of customer's needs. • Trained and mentored new inside sales staff.

Managed automotive customer with gross revenue of approximately $35,000,000 annually and processing of approximately 40,000NT of steel annually. Submit purchase requisitions that require collecting and understanding customer specifications and requirements. Review quality holds, investigate rejections, initiate containment within NMC plants, and immediately find replacement material so as not to interrupt supply to customer. Material Planning, Inventory Management, Sales Order Entry, Applications, Scheduling, Logistics Support, Minimize Loss, Maximize Profits, Forecasting and Reporting. Complete understanding of various plant capacities and capabilities including equipment abilities and limitations at six different NMC owned or affiliated plants across the country. Knowledge of steel grades, chemistries, specifications, quality, and industry standards particular to the automotive industry.

Increase profits through communication, competitive pricing, customer service, and performance by understanding market conditions, competition, and customer demographics and behavior.Create inventory management systems in an ever-changing warehouse environment. Supervise warehouse shipping and receiving staff, direct and perform cyclical physical inventory counts, and reconcile discrepancies working directly with operations managers and warehouse staff and labor.Coordinate traffic activities with Vessel Lines, Barge Lines, Railroads, Truck Lines, and Third Party Logistics Companies. Knowledge and experience with customers, freight forwarding, and LME registered facilities.HAZMAT First Responder TrainingGeneral Office Management