Amy Tran Email & Phone Number

Chatswood, New South Wales, Australia

• Oversee team members through mentorship, training and development.• Provide ongoing build, support and maintenance of PowerChart.• Plan, organise and evaluate activities to ensure organisational goals are met.• Manage engagement with multidisciplinary stakeholders and vendors.

• Deliver requests for new products and implementation of major service improvements of the eMR.• Oversee and implement major application upgrades.• Provide expert technical advice in relation to requests for configuration and or build in the eMR.

Sydney, New South Wales, Australia

• Monitor and improve support delivered for eMR application services.• Manage staff recruitment and HR including training and staff development.• Manage customer and vendor relationships including reporting and service improvement.

Ehealth

• Provide build, level 3 support and maintenance of PowerChart.• Triage, delegate and build change requests for PowerChart including Clinical Documentation.• Participate in the implementation of Local and State Wide project rollouts.

Sydney Area, Australia

• Manage design, configuration and testing of PowerChart.• Chair the State PowerChart Triage and State Application Advisory Group meetings.• Provide support and assistance to the Ministry of Health and clinical groups involved in the review and improvement of the State Build.

Sydney Area, Australia

• Oversee management and maintenance of the Cerner ProFile application. • Provide expert knowledge, ongoing application support and documentation to end users.• Implement, test and document new functionality based on business requirements.

Sydney, Australia

• Provide high level project co-ordination and support within a Health/IT environment.• Develop and maintain documentation including project plans, risk and issues registers.• Facilitate the change control and issues tracking process from identification to resolution. • Establish and maintain a collaborative partnership with vendors and customers.

Sydney, Australia

• Provide problem resolution for frontline staff in PowerChart and FirstNet.• Develop and maintain training schedule and materials to be delivered across all facilities.• Participate in the development and implementation of Local and State Wide project rollouts.

Sydney, Australia

• Deliver PAS training to all clinical and administrative staff state-wide.• Evaluate training sessions and manage account activations and access levels post training.• Design, develop and evaluate training plans and outcome based learning materials.

Sydney, Australia

• Responsible for the efficient and effective management and organisation of service delivery.• Supervise 13.52 FTE Record Control and Processing Officers.• Develop and implement performance measures, policies and procedures.