Amy Connell Email & Phone Number

Boston, Ma, Us

Hanscom Air Force Base, Massachusetts, United States

Contractor under Engineering, Professional and Administrative Support Services (EPASS) for PEO Digital, Theater Battle Control Division

Lowell, Massachusetts, United States

Team leader comprised of a group of Executive Assistants and Administrative Professionals in service and support of the EPIC Senior Leaders

Greater Boston

Senior Administrative Professional delivering daily administrative support to the Senior Materiel Leader (SML) and Deputy for a 300+ organization of military, government civilians and contractors with 40+ programs and projects for the Aerial Networks Division.

Hanscom Afb, Ma

Administrative professional supporting five Functional Chiefs for the Aerial Networks Division.

Hanscom Air Force Base

Warranted Contracting Officer and Purchasing Agent for Non-appropriated Fund (NAF) procurement and contracts. Originated, administered and terminated NAF Contracts for the Force Support Squadron. Supported the NAF Accounting Technicians with Hanscom Private Organization fundraising requests, Special Morale, Welfare and Recreation (MWR) funding requests and cashier services for the activities.

Hanscom Air Force Base

Account Manager responsible for all assets and obligations of the Hanscom AFB Chapel Tithes and Offerings Fund.

Mountain View, California, United States

Resident Council Representative for a private community consisting of 181 military families. Spearheaded communication efforts between the housing office and the residents to facilitate change and resolve issues and concerns of the community.

San Jose, California, United States

Provided assistance, guidance and support with knowledge of fundraising and development to enhance the quality of life for military affiliated families. Served as an expert on military family issues, recommended policies, strategies and tactics to the subcommittee. Identified needs of military families and provided assistance on identifying groups or functions prepared to assist in support of OCC mission.

Menlo Park, California, United States

Business Banking professional for local clientele with business assets ranging from $2 million to $20 million.

Albuquerque, New Mexico, United States

Knowledgeable lender with a small credit union ($40M in assets) providing financial services to members affiliated with Public Service Company of New Mexico (PNM) and the Bureau of Indian Affairs (BIA) in the Albuquerque and Farmington,

Performed a variety of clerical and administrative duties in support of large equipment transportation. Analyzed shipping situations, recommended solutions and followed up on items that may impact shipping of freight, customer retention or relations between various customers and the business office. Assisted in scheduling and coordinating briefings, orientations, installation and training for customers regarding the functions of equipment and a variety of service issues. These duties included coordination between clients and engineers, technical support and inventory specialists. Assisted with the establishment of the maintenance schedule recommended for a client's specific equipment design. Assisted in preparing instruction and training for clients and their staff on maintenance issues. Prepared and distributed written information such as fliers, letters, calendars, and newsletters for various events. Ensured timely and accurate information is relayed between technical support and client equipment operations to insure proper problem resolution. Provided assistance, guidance and support to clients regarding equipment and spare parts requirements for custom designed components. Initiated all follow-up procedures regarding shipping and supervised the daily activities of the shipping and receiving staff. Performed word processing functions, typed forms, and maintained files for all shipments. Prepared correspondence, reports, quotes and requests from draft into final form for signature. Assured proper safekeeping, storage, and destruction of purchasing and maintenance records.

Provided assistance, guidance and support to customers with personal financial services including personal deposit accounts, loans, credit cards and mortgages. Maintained day-to-day awareness regarding account services and follow-up for quality assurance and customer satisfaction. Effectively communicated recommendations and solutions to the banking center manager including education and training necessary to improve customer relations. Enhanced the quality of life for customers by determining the appropriate financial solutions based upon knowledge of bank programs and operations. Adhered to compliance and regulations regarding proper safekeeping, storage and destruction of sensitive customer records. Personally answered routine requests for information such as reports, matters requiring compliance and similar information readily available from files in a timely and accurate manner. Performed word processing functions, typed forms and maintained files. Prepared bank correspondence, reports and requests from draft into final form for signature. Supervised daily activities of full time teller staff, and assisted in education and training of safety procedures and other items that may impact readiness.