Created Mon Tigre, a thriving luxury e-commerce brand, where I drive every aspect of the business—from curating and sourcing over 200 products annually to creating engaging content across digital B2B and B2C platforms. Achieved a 98% customer satisfaction rate, supported by over 900 positive reviews across 2,500+ transactions.

Founded Case & Space, recognized among the ‘Best in County’ by Marin Magazine in 2024. I design functional and compelling layouts using CAD and advanced digital tools to bring clients’ visions to life. I also provide weekly and bi-monthly personalized organizational services for long-term clients, maintaining relationships that span 10-15 years. Additionally, I develop sophisticated web solutions for my brands and select clients, ensuring a cohesive and high-end user experience.

Manager Account Consultants / Sales Support (New York, NY). 2000 to 2002.Recruited, trained, and managed a team of 7-10 professionals in customer service, sales support, and project management for telecommunications and Internet services.Provided strategic support for large, complex enterprise clients, including Fortune 500 companies.Collaborated with cross-functional teams and headquarters to ensure high-level service delivery, consistently exceeding KPIs and enhancing customer satisfaction.Senior Account Consultant / Sales Support (New York, NY). 1999 to 2000. Acted as team lead and first point of contact for customer service, sales support and project management of telecommunication and Internet services for Internet and enterprise customers. Awarded President’s Club-1999 and 2000.Account Consultant / Sales Support (San Francisco, CA). 1998 to 1999. Managed the installation of fiber optic telecommunication and Internet services for rapidly growing Internet companies. Acted as single point of contact for status and issue resolution from order inception to installation for customer and company.

Sr Project Manager / Provisioning Engineer(San Francisco, CA and Dallas, TX). Supported Bank of America and MCI’s largest global accounts by providing customer service, sales support, and implementation of products and services. Managed the entire installation of a private telecommunications backbone network for the U.S. Government's Defense System Network (DISN), a project costing $400 million and connecting 39 domestic sites. Provisioned and configured voice and data services to ensure seamless setup and activation for customer networks.