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Amy Dufresne Email & Phone Number
Customer Service Representative
at
Collective Health
2 phones found
area 716
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Representative
Location
Salt Lake City, Utah, United States
Company size
Who is Amy Dufresne? Overview
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Quick answer
Amy Dufresne is listed as Customer Service Representative at Collective Health, a with 713 employees, based in Salt Lake City, Utah, United States. AeroLeads shows phone signal with area code 716 and a matched LinkedIn profile for Amy Dufresne.
Amy Dufresne previously worked as Customer Service Representative at Enerbank Usa and Customer Service Representative at Spherion. Amy Dufresne holds A.A.S., General Education from Brigham Young University - Idaho.
Company email context
Email format at Collective Health
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Collective Health
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Profile bio
About Amy Dufresne
I am seeking a position in a company or organization whose products or goals support science, nature, or outdoor travel. I have 10+ years of customer service experience and enjoy answering questions and resolving concerns. I am adaptable and enjoy learning new skills. I get along well with others and work well alone or in a team. I am computer literate and have excellent grammar and spelling skills.
Listed skills include Customer Service, Microsoft Office, Public Speaking, Data Entry, and 17 others.
Current workplace
Amy Dufresne's current company
Company context helps verify the profile and gives searchers a useful next step.
Collective Health
9 roles
Amy Dufresne work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
Current
Aug 2016 - Present
Customer Service Representative
CurrentCurrently working a temp- to- hire assignment as a Customer Service Representative at a financial institution. Training to provide customer service, answer questions, resolve concerns, take payments, and process paperwork.
Dec 2015 - Present
Customer Service Representative
C3/Customercontactchannels, Inc.
Assist customers with verifying health insurance enrollment, explaining benefits, updating information, and taking premium payments. Also assist customers with finding doctors and pharmacies and with verifying the status of claims, referrals, and authorizations.
Sep 2015 - Nov 2015
Customer Service Representative
Provided and mentored other phone agents to provide information, resolve concerns, and helped consumers to complete online applications, apply for tax credits, and enroll in health insurance. Explained and escalated advanced issues, recorded complaints and technical problems, and forwarded compliments and suggestions to appropriate personnel and departments.
Sep 2013 - Aug 2015
Customer Service Representative
Convergys
Researched inquiries, provided information, and resolved concerns. Maintained written documentation of all customer contact and inquiries. Took messages for and transferred calls to other departments or persons as needed.
Sep 2011 - Sep 2013
Customer Service Representative
Temsco Helicopters, Inc.
Rehired for a 2nd summer at TEMSCO Helicopters, please see previous year's listing for job description.
Jun 2008 - Aug 2008
Customer Service Representative
Temsco Helicopters, Inc.
Provided customer service, answered questions, resolved concerns, and helped maintain crowd control. Presented safety information and operated audio/visual equipment. Helped to entertain customers during weather and flight delays.
Jun 2007 - Aug 2007
Customer Service Representative / Sales And Service Agent Ii
Convergys
Took orders by phone for a variety of products and companies. Took applications and processed activations by phone for Charge/Credit cards. Answered questions, explained bills and took payments. Offered, sold, and activated additional products and services. Resolved concerns and provided customer service assistance.
Mar 2003 - Jan 2006
Team & coworkers
Colleagues at Collective Health
Other employees you can reach at collectivehealth.com. View company contacts for 713 employees →
VH
Victor Hernandez
Colleague at Collective HealthClearfield, Utah, United States
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WM
William Murray
Colleague at Collective HealthOrem, Utah, United States
View →
AR
Alka Roy
Colleague at Collective HealthSan Francisco Bay Area, United States
View →
GF
Gillian Freyja-Mead
Colleague at Collective HealthSalt Lake City, Utah, United States
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SM
Sarah Moody
Colleague at Collective HealthSandy, Utah, United States
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MD
Mansi D.
Colleague at Collective HealthChico, California, United States
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CL
Charles Leal
Colleague at Collective HealthSouth Jordan, Utah, United States
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MR
Maria Rendon
Colleague at Collective HealthOrange, Texas, United States
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SJ
Skye Jenks
Colleague at Collective HealthUnited States
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BK
Bryce Klabacka
Colleague at Collective HealthUnited States
View →
Victor Hernandez
Colleague at Collective HealthClearfield, Utah, United States
View →
WM
William Murray
Colleague at Collective HealthOrem, Utah, United States
View →
AR
Alka Roy
Colleague at Collective HealthSan Francisco Bay Area, United States
View →
GF
Gillian Freyja-Mead
Colleague at Collective HealthSalt Lake City, Utah, United States
View →
SM
Sarah Moody
Colleague at Collective HealthSandy, Utah, United States
View →
MD
Mansi D.
Colleague at Collective HealthChico, California, United States
View →
CL
Charles Leal
Colleague at Collective HealthSouth Jordan, Utah, United States
View →
MR
Maria Rendon
Colleague at Collective HealthOrange, Texas, United States
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SJ
Skye Jenks
Colleague at Collective HealthUnited States
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BK
Bryce Klabacka
Colleague at Collective HealthUnited States
View →
3 education records
Amy Dufresne education
A.A.S., General Education
Marine Biology And Biological Oceanography
Zoology
FAQ
Frequently asked questions about Amy Dufresne
Quick answers generated from the profile data available on this page.
What company does Amy Dufresne work for?
Amy Dufresne works for Collective Health.
What is Amy Dufresne's role at Collective Health?
Amy Dufresne is listed as Customer Service Representative at Collective Health.
What is Amy Dufresne's phone number?
AeroLeads has found 2 phone signal(s) with area code 716 for Amy Dufresne at Collective Health.
Where is Amy Dufresne based?
Amy Dufresne is based in Salt Lake City, Utah, United States while working with Collective Health.
What companies has Amy Dufresne worked for?
Amy Dufresne has worked for Collective Health, Enerbank Usa, Spherion, C3/Customercontactchannels, Inc., and General Dynamics Information Technology.
Who are Amy Dufresne's colleagues at Collective Health?
Amy Dufresne's colleagues at Collective Health include Victor Hernandez, William Murray, Alka Roy, Gillian Freyja-Mead, and Sarah Moody.
How can I contact Amy Dufresne?
You can use AeroLeads to view verified contact signals for Amy Dufresne at Collective Health, including work email, phone, and LinkedIn data when available.
What schools did Amy Dufresne attend?
Amy Dufresne holds A.A.S., General Education from Brigham Young University - Idaho.
What skills is Amy Dufresne known for?
Amy Dufresne is listed with skills including Customer Service, Microsoft Office, Public Speaking, Data Entry, Outlook, Training, Microsoft Word, and Microsoft Excel.
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