More than 30 years successful experience building and sustaining strong customer relationships, executing strategy utilizing creative problem-solving skills, and guiding and leading multidisciplinary and cross-functional teams.Possess solid business-minded acumen along with vast experience with technology to implement efficient work flows throughout organization.Project Management:• Builds and establishes goals that add value to organizations• Assesses risk and ensures decisions are made in line with business goalsSolving business issues:• Create and streamline processes that support business goals and objectives• Train, develop and lead cross-functional teamsResults Driven:• Proactively anticipate business needs and execute a plan of action• Active listener to solicit best results from internal and external stakeholders• Continuously measure and monitor results to ensure they align with strategic directionMeasurement Analysis:• Analyzing business needs, execution and motivating key stakeholders to achieve their goals• Continuous quality improvement of processes, tools and deliverables• Identifying opportunities and expanding business to increase revenuesAbility to train, motivate, and inspire individualsDevelop metrics to improve service levels while also increasing quality. Responsible for contract negotiations and vendor relationshipsAbility to educate clients and participants of value of their programs.Group & Supplemental Benefit Programs/Deferred CompensationExtensive product knowledge of life, disability and long term care insuranceThorough understanding of all aspects of IRS regulatory issues for 501(c)(3) organizations including 409A, 457(f), Split Dollar and Section 125 legislation
Listed skills include Strategic Planning, Leadership, Customer Relations, Healthcare, and 33 others.