Amy Hilliard Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

I equipped technical and sales teams with the data necessary to produce and refresh statements of work. A decisive driver of the sales process, I addressed emerging technical issues. I also outlined specifications and requirements, refined the statement of work, and created proposals. I also advanced signature-ready customer documents through the Order to Order (O2O) contracting process, originating pricing and obtaining internal executive approvals. As part of contract review, I checked pricing, legal concerns, accounting, tax, quality assurance, technical delivery requirements, and bid authorization. I also coordinated risk and financial analysis as well as legal review as part of direct services engagements. Another way that I impacted revenue capture was to establish a tracking process for contract renewals.

Greater Denver Area

In this role, I produced statements of work (SOWs) for client deals valued at <$50K, advancing contracts to final delivery/execution. In addition, I managed a services referral program that focused on quick responsiveness, “next step” discussions with tech support, and phone contact with qualified client leads coupled with conferences with IBM Technical experts about contract scope.

Denver

I equipped technical and sales teams with the data necessary to produce and refresh statements of work. A decisive driver of the sales process, I addressed emerging technical issues. I also outlined specifications and requirements, refined the statement of work, and created proposals. I also advanced signature-ready customer documents through the Order to Order (O2O) contracting process, originating pricing and obtaining internal executive approvals. As part of contract review, I checked pricing, legal concerns, accounting, tax, quality assurance, technical delivery requirements, and bid authorization. I also coordinated risk and financial analysis as well as legal review as part of direct services engagements. Another way that I impacted revenue capture was to establish a tracking process for contract renewals.

Denver

I created robust strategies as part of my oversight of industry solutions services offerings for ECM and i2. I helped service sales staff effectively showcase offerings and standardize service delivery by producing concise collateral for clients. I also supported product releases by coordinating the creation of service offerings during IBM’s integrated product development process.

create statements of work and proposals

Create Statements of Work and ProposalsAlso held District Administration and Secretary role at FileNet CorporationEvent Coordinator for district events and trade shows. Office Manager responsible for keeping the office running; order supplies, keep track Manager’s schedule, and submit payment requests to corporate for all invoices received. Office System Administrator providing installation and maintenance support for all in-house systems. Coordinated all Request for Proposal (RFP) responses. Supported 15 people in the Denver office and 3 people in Salt Lake City. Took the initiative to get Certified for FileNet document management and imaging products.Greeted customers when they came into the office and answered the phones and took messages for 13 people in the office.

Bs, Hotel/Restaurant Management

Associate, Paralegal

Activities and Societies: Graduated Summa Cum Laude.