Amy Gutierrez-Luviano Email and Phone Number

• Supervised residential assistants by holding weekly meetings, mediations, and adjusting their shifts, and programming events. • Organized and led high school students on excursions throughout the city which required being responsible for their safety and having a detailed itinerary. • Collaborated with other senior residential advisors and administration to ensure logistics and planning of residential advisors' duties and responsibilities were correct. • Held administrative tasks such as approving programming proposals, email communication with parents,.

• Resolve problems and escalated high-level issues to the supervisor within timeframes. • Notify customers and employees of company promotions and limited-time offers. • Supervised others and provided on-the-job training.

• Planned, directed, and participated in interactive activities for a First-Year Seminar class that prepares incoming students during their transition to college. • Conferenced with the team to evaluate and improve tactics to better impact students. • Provided support and tutoring outside of class time to students.

• Answered and transferred phone calls to the indicated person. • Scheduled and canceled appointments for students when necessary. • Worked on projects that assisted academic advisors such as filing papers, entering data into worksheets, and creating flyers or presentations.

• Delegate tasks to the Coordinator team and other Orientation Leaders.• Create presentations that are meaningful and interactive for students. • Brainstorm with faculty and other members of the Orientation Team to create an impactful experience for students.

• Virtually led workshops and meetings with students around the nation about important topics such as being a leader, and being understanding of different cultures. • Coordinated with other interns and staff to ensure tasks were being delegated for workshops and clubs to occur efficiently.

• Performed duties that supported the areas of campus life, student services, program administration, academic support, or community engagement.• Organized and led students on excursions throughout the city which required being responsible for their safety and having a detailed itinerary. • Collaborated with other interns to plan events on campus such as a college panel where we shared our experiences and advice.

• Completed detail-orientated tasks such as imputing registered students into our school system and creating class schedules for incoming students. • Collaborated with other coordinators and faculty from different departments to organize orientation. • Trained and delegated tasks that prepared Orientation Leaders to welcome students and guests through interactive activities and informational workshops.