Amy Hochhalter Email & Phone Number

Mountlake Terrace, Washington, United States

• Implemented Washington Senate Bill 5313 called Gender Affirming Treatment Act that became law on 1/1/22. The mandate project required Premera to cover gender-affirming treatments that were previously considered.
• Coordinated multiple business and IT workstreams to include the Evolent vendor responsible for the individual LOB. Impacted workstreams ranged from medical management and pharmacy to product/system configuration.
• Responsibilities included scope, requirements, schedule, project status and operationalization.

Redmond, Washington, United States

• Scrum master for team developing a Telemetry Report dashboard containing data for Microsoft's industry cloud solutions. Responsible for scrum events such as daily standup, sprint planning, and sprint review. Azure.

Mountlake Terrace, Washington, United States

• Implemented new Blue Cross Blue Shield (BCBS) national network of providers, with cost and quality criteria, that went live on 1/1/21 in 58 US markets.
• Coordinated 30 business and Agile Scrum framework IT workstreams, to include application vendors, for this BCBS mandate, complex, multi-year project. Impacted business workstreams ranged from sales and product to.
• Reported to senior VP leadership team and responsibilities included Premera liaison to BCBS, scope, requirements, schedule, project status and operationalization.

Redmond, Washington

• Azure Storage R&D Team
• Managed incident queue to increase limits on Azure storage accounts. Determined root cause and resolved incidents related to requests for increased storage account limits (ingress, egress, TPS and capacity)..
• Monthly analyzed closed incidents to be reviewed by upper-level management.
• Whitelisted subscriptions for public preview of Azure Data Lake Storage Gen2. Identified and increased limits for storage accounts within whitelisted subscriptions. Developed and executed daily a process to report on.
• Resolved audit compliance requests sent to the Azure Storage team.

Mountlake Terrace, Washington

• Development/Test Environments Migration to Cloud:
• Managed the assessment of many on-premises development/test environments with expert DevOps & Cloud vendor. Evaluated applications for participation in POC to automate the creation of IaaS development/test environments.
• Delivered assessment report to sponsor, managed vendor, provided status, worked with cloud team to understand architecture and secure an Azure resource group for the POC.Medical Loss Ratio Refund:
• Managed numerous departments involved in check creation to subscribers due a refund.
• Delivered checks well in advance of the due date required by law.Data Center Migration:
• Supported application migration of production & acceptance environments to new data center: participated in migrations, ensured functioning of tools after migrations and decommission of hardware. Project used Smartsheet.

Kent, Washington

• Managed all aspects of major upgrade to Palo Alto Networks firewalls for VCC and all of their 911 service endpoint customers.
• Coordinated with VCC endpoint customers to ensure successful on-site assessment, scheduling, cutover with the goal of minimizing 911 service impacts.
• Facilitated meetings, provided weekly status and delivered close-down document.

Renton, Washington

• Assessed existing Disaster Recovery (DR) solution. Recommended actions to stabilize, clean up and add new functionality to the DR location.
• Delivered written assessment to include alternatives, disposition of all hardware, cost, effort & schedule. Primary focus was infrastructure.

• Responsible for managing all projects in HP’s Rancho Cordova, California data center that hosted dedicated infrastructure for BSC’s production and non-production environments.
• Managed complex multi-year projects to include:o Implement production & non-production environments composed of HP c7000 enclosures, HP blades, physical & virtual servers, SQL clusters, application clusters.
• Managed medium and small projects to include:o Add virtual LANs to the network.o Forklift servers and application from BSC data center to HP data center.o Migrate NetBackup infrastructure from physical servers to.
• Managed cross-functional & multi-country teams. Matrixed organization. Asia & South America. Managed vendors.
• Operationalized and hardened security (i.e., AD, AV, ArcSight, FW rules, vulnerability scan, monitoring and access) on hardware for hand-off to on-going production support.
• Routinely executed rigorous change control process to include documenting implementation, test and back out plans. ServiceNow.

• Project Manager Jul 2004 – Dec 2008
• American Presidents Line (APL). Managed all projects in EDS’ Plano, Texas data center that hosted APL’s infrastructure. Implemented projects included: Upgrade VMware host servers, install servers, rebuild servers.
• Weyerhaeuser. Specialized in network projects at Weyerhaeuser sites. Implemented projects included: install wireless, install Cisco Content Caching and install Cisco Quality of Service (QoS).Process and Quality.
• EDS. Performed QA audits on software development projects. Reviewed and approved project Quality Plans. Wrote & reviewed SEI CMMI compliant processes & procedures.
• EDS. Process SME on the Arizona/Utah Solution Centre team responsible for implementing process with the goal of the centre functioning at SEI CMM Level 3.Software Developer Jul 1999 – Dec 2000
• Phillip Morris and Guthy-Renker. Designed, developed, and unit tested several programs. SDLC.