Deb Kendall Email & Phone Number

Oak Park Heights, Mn

Project Manager supporting two teams within the Enterprise Application Integration space.

Eden Prairie, Minnesota, United States

· Built a strong, diverse and self-directed team of 12 IT Business Analysts and 4 EDI Developers that designed, developed, implemented and supported digital solutions for the International, Global Forwarding Division. · Mentored, coached and developed respected resources, utilizing their strengths while providing opportunities and support for growth. · Established organizational structures and promoted process-driven best practices to support the team's growth trajectory and promote operational excellence and speed to value.· Managed and participated in 3 acquired global companies customer Electronic Data Interchange migrations with customers, located in the United States, Canada and Australia/New Zealand. · Collaborated with and built productive working relationships with internal capability, value owners and divisional delivery teams, implementation and prioritization teams, business stakeholders, customers, trading partners, and support team members to design, create, implement and support digital connectivity solutions.

Eden Prairie, Minnesota, United States

• Led multiple digital integration projects and teams concurrently, utilizing existing and defining new patterns, building standard and custom solutions.• Partnered with stakeholders and business resources to define and document the current and influence the future state operational process through elicitation, analysis and translation of business needs into requirements that result in solution designs that deliver value.• Created, tailored, or maintains project artifacts such as matrices, project\test plans, and technical documentation for customer specific implementations.• Provided solution education, monitored end to end data flow and drove issues to resolution, effectively facilitated the transition to post warranty integration solution support. • Managed business and technical risk areas by creating and executing a comprehensive test plan (Regression Quality Assurance Testing, System Integration Testing, and User Acceptance Testing).• Proactively identified, drove, and guided training and coaching through partnering on team initiatives, paired analysis, peer project reviews, provided and sought soft skill training and feedback.

Eden Prairie, Minnesota, United States

*Managed Integrated Implementation engagments as a Service (SaaS) provider, of a suite of Electronic Data Interchange (EDI) services for Vendors, Retailers, Factors and 3rd Party Logistics partners.*Selected, developed and evaluated a cross-functional team including; Project Managers, Application Engineers, Business Analysts, Implementation Analysts and Application Support personnel.

*Transitioned two product lines from an east coast to a mid-west manufacturing site, provided tri-site project planning and resource management. *Commercialized hardware platforms and software implementations for existing products and new products from design through customer acceptance. Cross functional efforts required collaboration with marketing, customer service, material master data, manufacturing, procurement, receiving, incoming inspection and shipping.*Prioritized and provided work direction to manufacturing engineers, regarding product commercialization, process improvement and day to day change management for three medical equipment product lines. *Participated in implementing lean principles on the production line including, Element Format Standard Work Procedures (SWPs), raw material supermarkets, kanban systems and heijunka based build rates.

Client: Eastman Kodak CompanyMember of SAP Implementation Team; roles included:*Training Manager: Coordinated cross-site training deliverables within a formalized implemenation process. Evaluated and fulfilled training and system security needs.*Cutover Manager: Coordinated 3 sites cutover from Oracle to SAP.

* Performed RFI/P selection process for a call/problem management system, recommended vendor to project stakeholders, negotiated the contract and assisted in the system implementation, determining requirements, customizations, training needs and progressing through populating knowledge bases, and formalizing reporting needs.* Implemented an Automatic Call Distribution System (ACD) through proposal selection and change management for a 40+ person internal Help Desk Staff. * Selected, coached and developed a self directed, cross-trained call center team of 10.