Deb Kendall Email & Phone Number

Denver, Co

Regional Director of Operations for the nation’s largest Arby’s franchise with 375 stores in 11 states. US Beef acquired The Bailey Co. in 2013. -- Oversaw operations at 31-48 stores throughout Wyoming, Idaho, and Colorado. Reported directly to President as well as SVP of Operations. -- Hired, mentored, and managed a direct staff of 0: Area Director, 8 District Managers, and 800 to 1200 indirect reports. Managed change, process improvement, and culture enhancement.-- Accountable for P&L on combined revenues of $45MM to $60MM per year.-- Project-managed up to 6 new store openings per year. Managed construction, equipment procurement, staffing, and grand openings. Directed store remodels and closings.-- Instrumental in driving 2% to 7% year-over-year growth. -- Optimized risk management through strict compliance to federal and state employment laws, health department regulations, OSHA, and local fire safety. Achieved favorable audit and inspection compliance at all restaurants for 5 consecutive years.-- Served as on-camera spokesperson on 2 occasions on Denver TV Fox channel 31 KDVR.-- Attained goals for revenues and profitability.

Denver, Co

Promoted following major reorganization, expanding accountability from 1 to all 3 regions of the franchise. Reported directly to President/CEO. -- Optimized revenues and profitability of 50 stores with combined revenues of up to $65MM.-- Hired, mentored, and managed a direct staff of 9: Area Director, 7 District Managers, and a Training Manager, and 1200 indirect reports. Managed change, process improvement, and culture enhancement.-- Acted as trusted business advisor to company President. Served on Arby’s Operations Council. -- Orchestrated new product launches and promotions. Developed and implemented policies, procedures, quality, HR, compliance and training programs to supplement Arby’s corporate offerings.-- Created and implemented balanced scorecards for General Managers: Quality, Customer Satisfaction, Workplace Safety, Food Costs, Labor Costs, significantly improving performance.-- Instrumental in driving operational continuity during challenging economic times and overall 2-7% growth in sales.

Denver, Co

-- Promoted to manage a regional portfolio of 20-22 stores in Colorado and Wyoming with sales of up to $30MM.-- Earlier roles with The Bailey Company included District Manager and General Manager.