Amy Hsuan Email & Phone Number
@mixpanel.com
3 phones found area 617
LinkedIn matched
Who is Amy Hsuan? Overview
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Amy Hsuan is listed as Chief Customer and Revenue Officer at Mixpanel, a with 497 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at mixpanel.com, phone signal with area code 617, and a matched LinkedIn profile for Amy Hsuan.
Amy Hsuan previously worked as Senior Vice President of Global Customer Experience at Mixpanel and Advisor at Peopletech Partners. Amy Hsuan holds Master Of Business Administration (Mba), Global Strategy And Venture Innovation from The Wharton School.
Email format at Mixpanel
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About Amy Hsuan
I am a business strategy and operations leader on a quest to make the world a better place to work, drawing from a deep bench of experience with a Big 3 consulting firm and years as an award-winning story-teller and journalist. My holistic approach to revenue growth, people development and culture-building is rooted in a background in Anthropology. Through an MA in Journalism and years reporting from the US, China and Germany, I learned to break down complex analyses into compelling stories. After I left journalism, my Wharton MBA in Global Strategy & Venture Innovation and Master ofInternational Studies prepared me to move into the global business world. As a Principal consultant at the Boston Consulting Group, I led engagements in global innovation. I consulted with the Gates Foundation on global health strategies, helped define the Future of Work for Massachusetts, and developed international market entry strategies for cross-border eCommerce markets.In 2018, I became North America Business Management Director for BCG’s data science consultingstartup, GAMMA, tasked with driving all aspects of the business from strategy to execution for 120 consulting staff across 10 sites. As the effective General Manager / COO of North America, I was responsible for growing the business at double-digit rates. I am now the SVP of Customer and People Experience at Mixpanel, a pioneer in product analytics. I own the customer and employee experience end-to-end from beginning to end, which includes the Sales, Customer Success, Field Marketing, Partnerships and People & Culture organizations. I continue to play a pivotal role in strategy and steering the company's long-term direction towards double-digit growth and profitability. The common threads throughout my career are asking the right questions, turning data into stories, developing trusted relationships, enabling teams to do their best work and acting as a strategic change agent. I have a proven track record in helping companies, non-profits and government agencies design and achieve high impact strategies and have a passion for creating and sustaining change for my teams and the world. With a global perspective, I’ve lived in 13 cities on 3 continents (so far) and speak Mandarin.If you would like to connect or if there is any way I can help you, please feel free to reach out!
Listed skills include Strategy, Business Strategy, Entrepreneurship, Storytelling, and 20 others.
Amy Hsuan's current company
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Amy Hsuan work experience
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Senior Vice President Of Global Customer Experience
CurrentOversee Revenue and GTM functions at a fast-growing SaaS company, driving organizational and strategic change to position the company for growth. Accountable for the entire customer lifecycle, including Field and Customer Marketing, Sales, Customer Success and Solution Engineering, Partnerships and Revenue Strategy and Operations. In GTM, from acquisition to sales to post-sales, I oversee the revenue organizations. On the People side, I am a driver of cultural change around Diversity, Inclusion and Belonging and developing processes and systems to enable a higher performing organization. Drove major strategic pivot toward a new customer segmentation, which resulted in an organizational redesign of the salesforce. Redesigned and executed Product and Go-To-Market strategies to win market share among more attractive customer segments.Listen to how I believe People are our most important business lever: https://player.vennly.co/content/l9RdBx50/Mixpanel/Amy_Hsuan/People_are_the_Most_Important_Business_Lever?src=ds
Advisor
CurrentIt’s critical for founders to have a partnership with people who represent the customers they want to serve. PeopleTech Partners have deep experience as decision makers who purchase PeopleTech: we share insights and give feedback at the right time to fuel success. PeopleTechPartners helps emerging companies understand key operational problems by providing insight into the most pressing issues faced by organizations. Our people leaders provide key feedback on product features, organizational plans and market strategy. We act as integral advisors on all aspects of business for our founding teams to further their vision and ensure rapid customer acquisition.
Founding Member
Chief is committed to driving meaningful change and supporting women leaders for their lifetime. Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top-down.
North America Business Management Director
GAMMA, Boston Consulting Group's fast-growing data science consulting startup, focuses on radically transforming business performance with teams of data scientists and technologists unleashing the power of advanced data analytics and AI solutions to help companies transform their business.I serve as GM/COO of Gamma North America, which is BCG’s fast-growing data scienceconsulting startup. I drive all aspects of business from strategy to execution, with accountability for double-digit revenue growth, profitability and headcount growth, and monitor and improve employee satisfaction for 18 on the operations team and 120 consulting staff across 10 sites.In one year, we grew the North American business by 100+% YOY and exceeded revenue targets by 17%. I redesigned recruiting processes to cut our time-to-offer to 1 month, achieved high conversion rates and increased diversity hiring by 3x.I spearheaded a global workload survey that helped reduce attrition, performed compensation benchmarking to calibrate consultant compensation and helped lead a major change in consultant titles that made Gamma more competitive in the market.As the face of Gamma in North America, I tell our story and build our brand with internal and external audiences and provide input on promoting Gamma’s presence in the data science community.I am proud to have received the BCG Apple Award for the top BCG performers for my contributions.
Principal
Recruited from Wharton to BCG as a consultant, I became a Project Leader in 2014 and, in 2016, a Principal. I lead complex consulting engagements with a focus on Global Advantage and Innovation topic areas, Public Sector/Social Impact and Industrial Goods. My performance led to being promoted to Principal in 20 months, and as a trusted advisor to C-suite clients, I managed teams of consultants and oversaw day-to-day work and deliverables. I became fluent in data collection and quantitative/qualitative methods, with deep experience in consumer insights, journeys and survey methodology.Highlights included:• Global Advantage | Developed an international market strategy for the fast-developing cross-border eCommerce markets. Delivered $120M in signed contracts and $150M in profitability improvement in 6months. • Innovation | Developed organizational strategy for a legacy humanitarian nonprofit facing competition in the philanthropic space. Recommended organizational redesign, new metrics to encourage a culture of innovation and the creation of a seed investment fund. • Diversity Networks | Supported the founding of the Asian Diversity Network organizing 300+ consultants across North America to address career issues and acted as node for Women@BCG in Boston.• Social Impact | Consulted with large foundations including working with the Gates Foundation on the Primary Healthcare system in Sub-Saharan Africa and India.• Public Sector | With the Massachusetts Governor’s Workforce Skills Cabinet, made recommendations on how to close the middle-wage skills gap through unique private sector partnerships.
Investigative, Business And Foreign News Reporter
With my MA in Journalism, I went to work for a Pulitzer Prize-winning publication known for long form and investigative journalism. I sourced and pitched stories on regional issues and foreign companies with ties to the Pacific Northwest. Published on the front page and in the business section, topics I covered included:• Teacher Abuse Investigation | Spent almost a year creating a database of 1,000 teacher misconduct cases that revealed the state of Oregon was making secret deals with teachers. The story resulted in changes in laws across the country, allowing victims to sue school districts.• China and Germany | Wrote stories on the race between China and Germany to dominate the solar energy market. Covered a US company’s pursuit to establish the first privately-owned tree farm in China for biomass production.• Global Economic Downturn | Traveling the Pacific Northwest with a photographer, I documented the impact of the global downturn on everyday Americans, including a 6-month-long chronical of an 80- year-old rancher who sold his herd to join the fire-fighting brigades as the market plummeted.• Awards | Received the CG Blethen Memorial Award for Distinguished Enterprise Reporting; Thomson Reuters Fellowship for International Reporting; Knight Fellowship for Reporting on the Economic Crisis; two-time winner of the Society of Professional Journalists Award for Excellence in Journalism
Colleagues at Mixpanel
Other employees you can reach at mixpanel.com. View company contacts for 497 employees →
Allison K.
Colleague at MixpanelNew York, United States
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Jake Bennett
Colleague at MixpanelSan Francisco, California, United States
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Hung-Wei Chuang
Colleague at MixpanelSunnyvale, California, United States
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Arthur Cilley
Colleague at MixpanelSan Francisco, California, United States
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Ben Swan
Colleague at MixpanelSan Diego, California, United States
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Milan Bhula
Colleague at MixpanelSan Francisco Bay Area, United States
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Uwa Destiny Sunday
Colleague at MixpanelLagos, Lagos State, Nigeria
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Dan Molina
Colleague at MixpanelNew York, United States
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Meital Sharon
Colleague at MixpanelIsrael
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Gonzalo Lopez
Colleague at MixpanelSan Francisco, California, United States
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Amy Hsuan education
Master Of Business Administration (Mba), Global Strategy And Venture Innovation
Master Of Arts - Ma, International/Global Studies, Specialization In Chinese Language & Political Economy
Ma, Journalism
Ba, Anthropology
Frequently asked questions about Amy Hsuan
Quick answers generated from the profile data available on this page.
What company does Amy Hsuan work for?
Amy Hsuan works for Mixpanel.
What is Amy Hsuan's role at Mixpanel?
Amy Hsuan is listed as Chief Customer and Revenue Officer at Mixpanel.
What is Amy Hsuan's email address?
AeroLeads has found 1 work email signal at @mixpanel.com for Amy Hsuan at Mixpanel.
What is Amy Hsuan's phone number?
AeroLeads has found 3 phone signal(s) with area code 617 for Amy Hsuan at Mixpanel.
Where is Amy Hsuan based?
Amy Hsuan is based in San Francisco, California, United States while working with Mixpanel.
What companies has Amy Hsuan worked for?
Amy Hsuan has worked for Mixpanel, Peopletech Partners, Chief, Bcg Gamma, and The Boston Consulting Group.
Who are Amy Hsuan's colleagues at Mixpanel?
Amy Hsuan's colleagues at Mixpanel include Allison K., Jake Bennett, Hung-Wei Chuang, Arthur Cilley, and Ben Swan.
How can I contact Amy Hsuan?
You can use AeroLeads to view verified contact signals for Amy Hsuan at Mixpanel, including work email, phone, and LinkedIn data when available.
What schools did Amy Hsuan attend?
Amy Hsuan holds Master Of Business Administration (Mba), Global Strategy And Venture Innovation from The Wharton School.
What skills is Amy Hsuan known for?
Amy Hsuan is listed with skills including Strategy, Business Strategy, Entrepreneurship, Storytelling, Management Consulting, Journalism, Management, and Marketing.
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