Exceptional leader who collaborated closely with senior leadership, studio partners, and stakeholders across the business to open and operate Amazon Studios only commercial movie theater, featuring an elevated customer experience, cutting-edge sight and sound technology, and a home for talent and events. • Leveraged unique Theater Exhibition experience to manage relationships with all internal and external stakeholders throughout construction and pre-opening. • Determined appropriate vendors- third party studios, POS system, social media management, ticketing, etc.- and partnered closely with the operations team to shepherd the agreement process. • Established the theater’s opening and operational strategy, collaborating with our operations partner to support their execution. • Identified leadership talent for the theater team. • Crafted and executed ongoing film programming strategy that maximizes attendance/gross and meets customer demand. Exceeded year one target by 156%. • Created branding and marketing strategies across all platforms to increase awareness, attendance, and revenue for The Culver Theater. • Designed and deployed theater’s loyalty program and marketing plan. Grew membership to 2,500 in the first six months. • Evaluated and managed performance of vendors and third-party operations team. • Owned ongoing relationships with studio partners and internal Amazon teams.

Led a team of over 100 operations experts to ensure that all general merchandise, food sales, and fulfillment business goals were met in a store that delivers $50M+ in yearly revenue.

Directed all operations, financials, and employee relations for over 100 different theatre locations across 20+ states. Supervised, guided, and mentored up to 32 direct report General Managers at once. Charged with meeting/exceeding People, Guest, and Financial targets including delivering $270M in Revenue, exceeding Guest Satisfaction targets by 10-15% annually while serving over 21MM guests, and consistently achieving top-tier Associate Engagement scores within the circuit. In five out of five years, had associates from my region recognized as General Manager of the Year.

While General Manager, held simultaneous position of area training supervisor and talent development leader for the greater New York market. As Market Trainer, created, scheduled, and facilitated training courses for over 150 area field managers and supervisors across 22 locations. Identified potential facilitators and created individual development plans for a team of up to 10 field trainers.As Talent Board Leader, managed the performance management process for the New York market. Ensured that regular, continual communication, succession planning, and developmental feedback occurred in line with the company’s bi-annual performance management process.

Directly responsible for all operations, financials, and employee relations in multiple theatre assignments, including the busiest in the United States. Delivered up to $30M in revenue and catered to up to 2M guests annually. Guided up to 15 direct reports as well as 150 associates in a six-story facility on New York's Upper West Side.Hosted over 350 studio and special screenings, film premieres, and corporate events annually. Led numerous local mergers & acquisitions.2008 General Manager of The Year award winner and 2011 General Manager of the Year runner up.