Managed project teams and coordinated with SMEs. Defined and created well maintained metrics to measure business performance. Worked closely with the portfolio manager and sponsors to align with the business plan and budget. Provided direction to resolve business issues related to risk maintenance, project updates and user access. Coached and mentored through creation of job aids and training for multiple systems, tens and business units. Implemented solutions lo complex business needs to meet customer expectations.

DUKE ENERGY FLORIDA, INC. / ZEMPLEO, INC. – LAKE MARY, FLDuke Energy is a $23B electric utility company with a focus on Safety. Being recommended for the position as a Project Management Analyst at Duke Energy, I was hired on has a contractor in 2016. After the Project Manager in which I was working left the role and with the commitment to keep our team together, I have been able to prove that I can successfully lead the multi-disciplinary project teams. A new department has been formed and under the new manager, I love working to design and implement new business processes resulting in time and labor savings.-Leads project development team to ensure open communication between all team members and key stakeholders, as well as senior management. Project totals $1.5M - $80M-Effectively manages 10 or more projects by providing support, management, oversight, and procedure coordination.-Coordinate with multi-disciplinary project teams to combine scopes, risks, estimates, and schedules for customer approval.-Analyzes, tracks, and reports on complex data to meet team and executives’ needs.-Facilitates and leads project meetings to ensure open communication between all team members and key stakeholders, as well as senior management.-Thrives within detail-oriented, deadline driven environments, while following up on allocated tasks and projects.-Adept at managing and streamlining processes to reduce errors, improve accuracy and efficiency, and achieving organizational objectives.-Optimizes and updates departmental procedures while training new employees on company and departmental processes.-Improvement of communication with executives, vendors, and internal departments to coordinate overall project efforts.

Universal American was a Fortune 1000 insurance company, an umbrella company for more than 10 subsidiaries. Hired for this position from being a contractor after proving I was able to provide effective solutions, manage teams, and streamline processes.-Initiated continual efforts to improve processes by implementing controls to ensure a highly effective production: streamlined, increased productivity, reduced waste and departmental costs.-Developed and cultivated relationships with vendors while managing websites and contracts. Created detailed Business Requirement Documents that provided scope of work to the IT Department.-Organized documents for efficient retrieval while staying compliant with state and federal laws.-Provided expertise and technical support during Annual Certification Review.-Encouraged a cooperative culture to enhance the workplace atmosphere.