Client Success And Marketing Manager
Current• Promoted to lead all client onboarding and marketing account management of 250+ clients over 5 years, which included custom website content creation, Google AdWords management, press release distribution, journalist outreach, graphic design creation, and ongoing consultation.• Create and manage successful Google Ads campaigns based on client goals while optimizing Astanza’s campaign performance to increase PPC contact conversion.• Design Astanza marketing/sales collateral and custom client designs, including sales sheets, case studies, tradeshow backdrops, social graphics, product brochures, ebooks, webinar presentations, business cards, infographics, patient brochures, retractable banners, logos, and more.• Act as marketing subject matter expert and sales liaison to help grow accounts, foster client retention, and nurture repeat sales to existing clients.• Host quarterly webinars and create monthly newsletters to educate clients about company updates.• Use social platforms such as Facebook, Instagram, LinkedIn, Twitter, HubSpot, Google My Business, and Google Ads to build brand awareness and create channels for lead nurturing.• Train physicians, laser technicians, tattoo artists, and entrepreneurs in marketing and business operations at New Look Laser College courses, Astanza’s training division.• Hired and managed 2 marketing coordinators and 3 interns who generated an increase in Facebook and Instagram followers by optimizing content, implementing paid social campaigns, and creating profiles for targeted leads.• Spearheaded the creation of National Tattoo Removal Day, which is celebrated annually by laser tattoo removal businesses, practitioners, and patients nationwide. Managed the creation of the official website and continuously plan various marketing efforts to promote the day.• Started an awards initiative that earned recognitions like the Great Place to Work® Certification and numerous awards from MyFaceMyBody and the Aesthetic Everything Awards.