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Amy Rawlings Email & Phone Number

Director, HRIS at Zendesk
Location: Austin, Texas, United States 12 work roles 1 school
1 work email found @forcepoint.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Director, HRIS
Location
Austin, Texas, United States
Company size

Who is Amy Rawlings? Overview

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Quick answer

Amy Rawlings is listed as Director, HRIS at Zendesk, a with 7198 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at forcepoint.com and a matched LinkedIn profile for Amy Rawlings.

Amy Rawlings previously worked as Sr Manager, Business Applications at Nordson Corporation and Sr Manager, HR Information Systems at Nordson Corporation. Amy Rawlings holds Bachelor'S Degree, International Economics from University Of Kentucky.

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{first}.{last}@forcepoint.com
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Profile bio

About Amy Rawlings

Experienced, results-driven HR Leader with the proven ability to successfully lead and grow high-performing teams. I am a versatile HR professional, with a broad background across multiple HR functions including HR Operations, Technology, Data, Talent and Performance Management, Learning and Development (L&D), and Talent Acquisition. Through my data-driven approach, I design and implement holistic programs and processes that are efficient, enhance employee experience, and align HR strategies with organizational goals. I continuously seek opportunities to leverage technology and data to streamline operations, identify trends, and collaborate across the business.One of my key strengths lies in my ability to effectively manage and grow teams, transforming them into high-performing, collaborative, respected partners. I am passionate about nurturing talent, fostering communication, and empowering individuals to reach their full potential. By providing mentorship, guidance, and creating a supportive work environment, I have successfully cultivated cohesive teams that consistently deliver exceptional results.

Listed skills include Training, Customer Service, Microsoft Office, Management, and 20 others.

Current workplace

Amy Rawlings's current company

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Zendesk
Zendesk
Director, HRIS
Austin, TX, US
Website
Employees
7198
AeroLeads page
12 roles

Amy Rawlings work experience

A career timeline built from the work history available for this profile.

Director, Hris

Austin, Tx, Us

Sr Manager, Hr Information Systems

Current

Westlake, Oh, Us

Workday, UKG Dimensions, Dayforce

Dec 2023 - Present

Director, Hr Technology & Data Insights

San Francisco, Ca, Us

Provide leadership that drives intentional execution, manage a high-performing team, and influence planning and strategy. Support the business in designing and implementing best-practice processes, meaningful reporting, compliance, and system integrations impacting talent acquisition through the full employee lifecycle. Build communication and collaboration with cross-functional partners in Finance, IT, Business Intelligence, HR and global business leaders to achieve optimization of global Human Resources.• Renewed the reliability of HR data shared with cross-functional teams and business leadership• Implemented the first people data dashboards in Tableau, connecting finance headcount plans to candidate and workforce data to provide on-demand access to actionable analytics against industry benchmarks• Designed a comprehensive HR technology roadmap with executive buy-in by developing HR Technology RFPs and assessing systems against strategy• Developed and presented to executive staff a strong business case for new HRIS implementation with cross-functional impacts• Managed HR Technology and Operations SOX compliance audit and remediation during first year of public audit results with a result of no material weaknesses as a business process control owner and in scope system owner. • Implemented WorkTango as a rewards and recognition platform that enhanced engagement and cross-functional goodwill• Collaborated with cross-functional stakeholders to identify and prioritize technology needs, aligning HR technology initiatives with overall organizational goals.• Led project management and change management efforts for HR technology and operations projects, ensuring successful adoption and utilization of new systems and processes• Temporarily acted as the Director, HR Operations in addition to Technology and Data Insights for 5 months in 2022SPHR, Tableau, Sage People HRIS an SFDC platform, Greenhouse ATS, Glint, Excel Macros, Google, Kazoo/Worktango

Mar 2022 - Dec 2023

Director, Hr Operations & Technology

Austin, Texas, Us

Provide leadership that drives transformation and streamlined execution, influence planning and strategy. Transform HR operations and global total rewards through HRIS implementation, creating and implementing best-practice processes, meaningful reporting, compliance, and system integrations impacting talent acquisition through the full employee lifecycle. Build communication and collaboration with cross-functional partners in Finance, IT, Marketing, HR and global business leaders to achieve optimization of global Human Resources.• Successful "Big Bang" Workday Implementation Project Manager 1/2022• Functional owner of Workday Recruiting, Talent & Performance, Advanced Comp, Reporting, Security and Integrations• Lead RFP for HRIS, ATS, and US Broker services in Q1 2022• Developed structure and managed end-to-end annual performance and compensation review• Managed & Analyzed AON Compensation Structure Review and implemented compensation philosophy with competitive MRG market target bands and complete job library• Planned communication strategy and phased implementation of compensation review results• Discovered pay structure errors resulting in company spend and corrected India CTC compensation structure• Wrote and implemented globally standardized HR policies and procedures such as Global Holidays, Car Lease Program, Background Check Policy, and a single global employee handbook with local addendums• Implemented HireRight as the new background check vendor to globally standardize requirements• Managed market review of global total rewards including India, Canada, UK & Netherlands moving towards globally comparable and market aligned benefits programs, paid time off programs, and other total rewardsSPHR, Workday HRIS, Workday ATS, Workday Recruiting, Workday Talent & Performance, Workday Advanced Compensation, Workday Reporting, Workday Security, Workday Integrations, AON, Radford, Jobvite, BambooHR

Jun 2021 - Mar 2022

Sr. Manager, Hr Operations

Austin, Tx, Us

Provide leadership that drives transformation and streamlined execution, influence planning and strategy, and supervise a high performing global team. Optimize HR operations through enhancements to processes, reporting, compliance, systems, and polices impacting talent acquisition through the full employee lifecycle. Build communication and collaboration with cross-functional partners in Finance, Business Intelligence, IT, Marketing, HR and global business leaders to achieve optimization of global Human Resources.• Managed the transition, documentation, and automation of administrative tasks from the HRBP team to the Ops team including international total rewards administration and payroll activities.• Supported due diligence efforts and provided input on integration and restructure plans for the acquisition of Forcepoint by Francisco Partners and the acquisition of Cyberinc by Forcepoint• Implemented ServiceNow for improved employee experience when contacting the HR team and creating actionable analytics to support future efficiencies• Redefined and relaunched global HR programs and policies with improved processes such as Global Employee Handbooks, Service Anniversary Program, Employee Referral Program, and the Educational Reimbursement Program.• Built out the HR compliance & executive summary reports and dashboards in Workday needed to create efficiencies and accuracies in submissions and audits for recurring data requirements such as QBRs, Board Meetings, CMMC, TEF, AAR, and Francisco Partners Requirements.• Launched Onboarding On-Demand in Litmus LMS providing a globally consistent hybrid onboarding experience of immediately available learning and regularly scheduled engaging live events.Workday ATS, Workday HCM, LinkedIn, HireRight, Indeed, Glassdoor, CultureAmp, Codility, SPHR

Dec 2019 - Jun 2021

Manager, Talent Acquisition Operations

Austin, Tx, Us

Lead a high performing team that drives transformation of systems, processes and policies attaining consistent execution, reliable data and a world class experience across the recruitment lifecycle.• Optimized Workday Recruiting end to end processes for efficient and consistent recruiter execution, operations team efficiency, improved candidate experience, and collection of actionable data. Optimizations eliminated single points of failure and enhanced the job application process, implementation of the interview management and feedback processes with the O365 integration, implementation of the Recruiter Hub, automation of 30 international offer letters and processes, hire and onboarding processes enhancements, KPI calculations, compliance in job postings, US federal & GDPR compliance, referral process enhancements & integrating HireRight.• Partnered with business leadership in HR, Finance, and IT on aligning and managing hundreds of open positions and job requisitions while scaling the company in various priority areas based on the needs of the business.• Worked with HR leadership to influence planning and strategy for Talent Acquisition. Designed executive summaries, reports, and dashboards providing meaningful analytics including TA KPIs, Hiring, Attrition, and Capacity modeling based on hiring needs.• Designed and implemented CultureAmp employee and management feedback surveys and used the results to create improved experiences across the recruitment lifecycle• Designed a repeatable white-glove executive hiring process• Participated in the Workday LinkedIn Recruiter System Connect RSC integration beta test.Workday ATS, Workday HCM, LinkedIn, HireRight, Indeed, Glassdoor, CultureAmp, Codility

Dec 2018 - Dec 2019

Global Talent Program Manager

Austin, Tx, Us

Managed the system design, implementation, change management, training and communication of global talent programs from learning & development and onboarding to performance management and succession planning.• Implemented Workday Global Onboarding, Performance and Talent Management, Succession Planning, and Career Development programs from defining the scope of the project and requirements gathering to configuration, testing, implementation, and production support.• Enhanced Workday self-service capabilities of global teams with training, reporting, analytics, and dashboards.• Optimized business processes, analytics and security based on company needs and learnings post-implementation.• Develop and deliver live training sessions for each performance and talent management launch.• Attended Workday Trainings: Onboarding Fundamentals, Business Process Fundamentals, Security Fundamentals, and Reporting Fundamentals• Spearheaded the Intranet Transformation project working with a cross-functional team to take the company from on-premise SharePoint to SharePoint Online.

Jan 2017 - Dec 2018

Corporate Trainer

Austin, Tx, Us

Owned corporate training initiatives from design to delivery while the company scaled from 1,500 to 2,800 employees globally through hiring and acquisition activity.• Launched and managed a world-class global onboarding program, working across functions for a globally consistent and effective new hire experience.• Develop and deliver critical learning content for our development programs including sales training, product training, presentation skills, and Insights Discovery using both instructor led & virtual delivery systems.• Organized and evaluated information gathered in course surveys to deliver consistently effective and engaging sessions.• Led the restructure and redesign of the team intranet site in SharePoint and became a subject matter expert on SharePoint for the company.• Managed the global LMS content library and used advanced reporting capabilities to provide insights to leaders, training teams, and SMEs.

Mar 2014 - Jan 2017

Regional Solutions Consultant

Bee Cave, Texas, Us

Oct 2013 - Mar 2014

Manager

Seattle, Wa, Us

Sep 2008 - Feb 2013
Team & coworkers

Colleagues at Zendesk

Other employees you can reach at zendesk.com. View company contacts for 7198 employees →

1 education record

Amy Rawlings education

  • University Of Kentucky
    University Of Kentucky
    International Economics
FAQ

Frequently asked questions about Amy Rawlings

Quick answers generated from the profile data available on this page.

What company does Amy Rawlings work for?

Amy Rawlings works for Zendesk.

What is Amy Rawlings's role at Zendesk?

Amy Rawlings is listed as Director, HRIS at Zendesk.

What is Amy Rawlings's email address?

AeroLeads has found 1 work email signal at @forcepoint.com for Amy Rawlings at Zendesk.

Where is Amy Rawlings based?

Amy Rawlings is based in Austin, Texas, United States while working with Zendesk.

What companies has Amy Rawlings worked for?

Amy Rawlings has worked for Zendesk, Nordson Corporation, Forgerock, Magnitude Software, and Forcepoint.

Who are Amy Rawlings's colleagues at Zendesk?

Amy Rawlings's colleagues at Zendesk include Tommy Minta, Joe Ang, Jan Xedric Miranda, Frances Swing, and Mariana Tecotl.

How can I contact Amy Rawlings?

You can use AeroLeads to view verified contact signals for Amy Rawlings at Zendesk, including work email, phone, and LinkedIn data when available.

What schools did Amy Rawlings attend?

Amy Rawlings holds Bachelor'S Degree, International Economics from University Of Kentucky.

What skills is Amy Rawlings known for?

Amy Rawlings is listed with skills including Training, Customer Service, Microsoft Office, Management, Leadership, Sales, Coaching, and Marketing.

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