Amy Bergstrom Email & Phone Number

Kirkland, Washington, United States

• Teach pastry techniques and recipes in hands-on baking classes for adults and families
• Set up ingredients and equipment and wash dishes and clean kitchen throughout classes
• Provide excellent service to ensure an exceptional customer experience

Kirkland, Washington, United States

• Prepared kitchen for cooking classes by setting up ingredients and equipment
• Washed dishes and cleaned kitchen throughout classes and to prepare for upcoming classes

Seattle, Washington, United States

• Prepare items for pastry case and dessert line, including molten cakes, cookies, savory items, milkshake mixes, garnishes, and seasonal pastries
• Follow standard food safety practices

• Supported instructor with grading weekly student assignments
• Answered student questions through online office hours and discussion forums

Seattle, Washington, United States

• Coached youth ages 3-15 in basketball, volleyball, and t-ball in a safe, positive, and inclusive environment
• Set up and tore down class equipment
• Supported KidZone childcare area as substitute caregiver

Seattle, Washington, United States

Provided friendly and courteous customer service in greeting and assisting guests with tickets, finding their seats, and other ballpark information

Des Moines, Washington, United States

• Provided oversight and vision of department dedicated to student leadership development and community building
• Supervised 3 professional staff members
• Advised student government; supervised 3 Executive Council members and supported Associated Council meetings to ensure that student voices were heard and necessary procedures were followed
• Served as ex-officio advisor to student-led Services and Activities Budget Committee, which reviews budget proposals to create a recommendation on an approximately $3-million annual budget of extra-curricular and.
• Planned college Commencement events as part of Commencement Leadership Committee
• In collaboration with director of Center for Cultural & Inclusive Excellence, guided Core Student Leadership Team consisting of up to 30 student employees

Des Moines, Washington, United States

• Led planning and execution of quarterly campus welcome week; managed logistics and promotion and coordinated with team and campus partners to create a supportive and welcoming environment for all students
• Led planning and execution of annual campus student award ceremony; coordinated awardee selection and award procurement; oversaw event logistics; coached student emcees
• Transitioned student programming to virtual and hybrid events, including welcome weeks, student award ceremony, and student-leader training
• Oversaw marketing for department and co-located department; managed Instagram and Facebook accounts, updated WordPress website, draft and sent biweekly email newsletter, and coordinated other marketing projects
• Supervised team of 3-4 student graphic designers and marketing consultants, who created designs and social media materials for all student-fee funded programs
• Filled in as supervisor for 5-member Global Student Ambassador team, which plans programs to promote intercultural connections

Seattle

• Managed all aspects of international student orientation program to support the cultural transition for 3,000 incoming University of Washington international students (freshmen to doctoral students and scholars) each.
• Partnered with dozens of entities across campus to communicate about resources to international students through programming, email and social media communication, and special events
• Oversaw student leadership program; co-advised FIUTS Student Board and advised two to three student committees, mentoring individual students in their peer leadership
• Enhanced volunteer student-leader experience through additional trainings, recognition, and team-bonding experiences
• Maintained database of student volunteers
• Produced annual cultural performance showcase in partnership with student committee

Center For Service And Community Engagement

• Facilitated student connection with community organizations for academic credit, assisting students with placement inquiries, procedures, and documents
• Created systems to manage placement site data and evaluations for 300-400 students per quarter after online database malfunctioned
• Co-developed service-learning leadership program; advised student coordinators at community sites and developed leadership curriculum for weekly training and discussion
• Coordinated and conducted classroom presentations on service-learning expectations
• Restructured classroom presentation format to engage more learning styles
• Partnered with faculty and community organizations to enhance students’ service experience

Center For Service And Community Engagement

• Coordinated program for students engaged in internships with community organizations
• Planned and led retreat to launch program
• Managed program budget and student payroll, stewarding funding from multiple sources
• Met one-on-one with each student to discuss vocational implications and other meaning-making processes
• Facilitated weekly group reflection, dialogue, and discernment discussions
• Collaborated with campus partners and supervised students to organize community engagement projects, including a day of service and new student immersion experiences

• Managed and showcased website content; decided story placement and packaging
• Responded quickly and accurately to breaking news, informing readers via various platforms including website, social media, and email alerts
• Enhanced reader engagement through social media, chats with newsmakers, and forums
• Awarded Newspaper Association of America Minority Fellowship (2012) to complete Poynter Institute Elements of Design program

Office Of Student Life

• Designed and facilitated comprehensive orientation leader training
• Created risk-management policy and training for off-campus orientation event
• Planned schedule, instructions, and other logistics for off-campus orientation event
• Developed orientation learning objectives, created post-orientation assessment survey, and wrote assessment analysis report with recommendations for future events
• Supported Student Life coordinator in planning and executing new student orientation

Master’S Degree, Student Development Administration

Activities and Societies: SUSDA E-Team, 2014-15 MAGIS: A Student Development Journal Co-Editor-in-Chief, 2013-14 MAGIS editing team.

Specialty Desserts And Breads

Certificate, Editing

B.A., Journalism

Activities and Societies: Society of Professional Journalism, Student Organizations Office, President's Leadership Program