Amy Lin Email & Phone Number

Lake Forest, California, United States

Utilize the internal project management software, as well as Salesforce, to communicate across multiple departments and C-level executives, as well as monitor project statuses to provide updates to clients and internal stakeholders.Conduct daily project status meetings to address any concerns or issues promptly and manage cross-functional teams, fostering a collaborative environment and ensuring clear communication and alignment.Develop and execute comprehensive project and process plans, including scope definition, resource allocation, and risk identification, that streamline project processes and identify inefficiencies and improvements for enhanced productivity.Oversee project budgets, closely monitor expenses, and implement cost-saving measures where possible, as well as apply effective risk management strategies, proactively identify potential risks and develop mitigation plans.Lead change management efforts, ensuring smooth transitions and minimizing disruptions to project timelines.

Lake Forest, California, United States

Consistently led, trained, and managed the Project Management team to ensure all client projects for accuracy, quality, and timely delivery to achieve customer satisfaction.Delegated tasks and supported the Project Management team with projects, as well as worked closely with other departments and individuals, including the Director of Sales, the Director of Operations and the Chief Marketing Officer for rush projects, extended turnaround times, and projects of a unique scope.Created and updated necessary processes, documents, and SOPs to maximize efficiency and overcome quality control challenges across multiple departments.Organized feedback sessions with the Project Management team to understand performance goals and encourage professional growth to improve their quality of work.

Lake Forest, California, United States

Acted as a liaison between the Business, Creative, and Operations departments to ensure clients have unique branding experiences.Collaborated and scheduled meetings with the Business, Creative, and Operations departments to finalize designs and obtain assets, as well as successfully plan and execute solutions that fit within the client’s budget and scope.Fielded incoming calls and email requests to distribute new leads to the Business team, as well as provide customer support in a timely manner to gain and maintain client relationships.Supported multiple Business Development Managers and Business Managers with organizing, analyzing, and executing numerous projects simultaneously, averaging more than 50 projects each month.

Lake Forest, California, United States

Worked directly with Apple Business Pros and Experts, and Best Buy Account Managers to provide design mockups to maintain business relationships and support sales for both channel partners.Collaborated with clients and internal stakeholders to gather requirements and project objectives regarding designs, pricing, and turnaround times, as well as managed expectations to ensure projects were completed within the defined timeframe and budget.Successfully led 250 projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards that helped accumulate profits exceeding more than $550,000.Conducted follow ups and proactively reached out to clients on updates and provided resources based on customer needs.

Costa Mesa, California, United States

Processed cash, credit card, and check transactions using SRO4 and Banner, and balanced till daily, while maintaining confidentiality in regard to financial records of students and swap meet vendors.Assisted with verification and review of submitted check requests and forms for completeness and accuracy, applying departmental policies and procedures in determining completeness.Addressed students, swap meet vendors, and customers, over the phone and in person, efficiently in a patient and friendly manner.

Costa Mesa, California, United States

Assisted with organizing calendars, including planning meetings and arranging daily appointments.Coordinated the front desk operations and promoted course information and resources by mailing and disseminating brochures throughout the campus, as well as utilizing social media.Provided outstanding customer service for registration, such as answering questions in a professional manner, and going the extra mile to find information.

San Diego, California, United States

Consistently hit sales goals daily and was willing to work longer hours to meet goals.Conducted business-to-business marketing for the company’s cosmetic department and sought out over 150 people daily.Trained and managed a team of over 15 employees, which resulted in multiple employee promotions.

Jacksonville, Florida, United States

Kept over 400 guests happy by waiting tables, servicing staterooms, and responding to all requests with precision and care.Worked at least 12 hours a day, 7 days a week, for 12 consecutive weeks.Worked with a team to provide passengers with highly personalized services that led to rebooking and lasting vacation memories.

Newport Beach, California, United States

Attended to office duties daily, including answering phones, supply runs, and mail pick-up.Worked in close liaison with The Bottom Line show to promote the film The AC Project: To the Ends of the World, resulting in a second screening.Assisted in the coordination of the festival, such as setting up and tearing down 8 venues, greeting over 45 sponsors, and maintaining an organized floor plan.

Costa Mesa, California, United States

Gathered over 10 news stories daily and managed AM 740 KBRT The Bottom Line’s website, Facebook, and Twitter pages, generating over 20 “likes” and retweets.Updated the show’s press kit when needed.Presented over 200 news stories on the air, reaching over 22 million listeners in seven counties in California and Portland, Oregon to engage audiences about news around the world.