Amy Reddy Email & Phone Number

Mesa, Arizona, United States

Mesa Az

Communicate effectively and compassionately with victims, general public, and law enforcement personnel. Use advanced Spanish Language skills to communicate with Spanish speaking victims, notifying them of court dates and entitlements to victim's rights.Assist victims, in the wake of crisis, to understand and navigate the criminal justice process.Link victims to advocate resources as well as community partners for assistance and follow up. Receive training and ongoing education regarding Trauma Informed Advocacy, Basic and Advanced Victim's Rights, and industry best practices.

125 E Elliott Rd Chandler, Az

Supported a team of 6 benefit coordinators working to connect children and families living with disabilities to medical, occupational, and behavioral health providers. Prepared and translated member documents (services authorizations) for families. Collaborated with community agencies to provide resources and support to individuals/families in crisis. Assisted families to understand coverage benefits and access to providers in both English and Spanish. Accompanied Benefit Coordinators to home visits to assess the families needs, help collect documentation, and schedule future monthly/annual assessments. Managed team calendars, incoming phone calls, and supply needs. Tracked and managed all incoming medical devices and sent damaged devices for repair. Updated team task lists and maintained a monthly purge schedule.

Boulder County Housing And Human Services

As an Education and Outreach Specialist for the Central Hub for Connect for Health Colorado, I helped to manage a grant funded project aimed to support Assistance Sites and Health Coverage Guides within the Central Front Range and Metropolitan region (Boulder, Broomfield, Denver, Jefferson, Arapahoe, Adams, Douglas, and El Paso counties).My scope of work included:Conducting quarterly meetings throughout the duration of a 14 month grant in the form of presentations, lecture, hands on training, and workshops.Hosting regular webinars to share new trainings for Health Coverage Guides as well as new hire trainings. Host bi-weekly Support Calls to share best practices and resources with Assistance Site Networks and Health Coverage Guides. Compose a monthly newsletter to highlight tips and tricks for using the new health insurance marketplace, share processes, and to answer programmatic or policy questions for Health Coverage Guides.Provide in-person training and support to regional staff to develop a strong rapport with Assistance Sites and to share ongoing system enhancements and changes. Provide a great deal of phone and email support to regional staff.Assist in the delivery of training materials and subsequent collateral support developed by Connect for Health Colorado. This includes resources lists, instructional tools, and other support materials for Health Coverage Guides.

Longmont, Co

Work as the St Vrain Valley School District Medical Program Liaison to conduct outreach and enrollment for affordable healthcare throughout the school district. Maintain strong communication with district nurses, health clerks, and school counselors to identify students in need of community resources such as health care, food, housing, and clothing. Attend community and district based events to promote free and low cost health insurance and other essential resources. Listen, observe, and communicate effectively with clients to make sure that each of their immediate, basic, and ongoing needs are met. Provide excellent customer service while assisting clients in completing applications and in securing necessary documentation for enrollment. Communicate and interact with state personal, federal agencies, community service providers, court personnel and local business and industry to link clients to services and meet ongoing state and county policies and regulations.

Boulder, Co

Promote the best in public service by ensuring service integration, exceptional customer service and service coordination within the County and across agencies to improve client access to public health insurance programs. Partner and provide linkages with referral agencies to assist clients in meeting goals, obligations and needs. Foster the promotion of self-sufficiency, family well-being and improved access to public services. Work with individuals and families in Boulder County to ensure access to and enrollment in self-sufficiency benefits including Family Medicaid and CHP+. This includes gathering and reviewing financial and other pertinent information from applicants and clients to determine eligibility for all categories of public assistance. Responsible for ongoing support of clients to ensure continuity of coverage and accurate eligibility. Provide excellent customer service while assisting clients in completing applications and in securing necessary documentation for enrollment.

Eagle, Co

Provided comprehensive public health insurance enrollment services to individuals and families in accordance with agency, state and federal program requirements. Conducted one-on-one home visits or interviews with applicants and other related parties. Utilized data from a wide variety of automated systems to provide ongoing caseload maintenance. Maintained thorough understanding of complex programs through ongoing training and self-teaching; interpreted and applied federal and state policy to ensure access to appropriate services and consistent, accurate, and timely processing of client benefits. Screened or assessed client needs or individual barriers, and initiated referrals and connections to community services and professionals. Educated and counseled clients on an individual basis regarding medical, dental, nutritional, behavioral, cultural, and financial needs. Communicated and interacted with state personal, federal agencies, community service providers, court personnel and local business and industry to link clients to services.

Bachelor'S Degree, Spanish Language And Literature

Spanish Language and Literature and International Studies

International Studies, Spanish Language And Literature

Activities and Societies: Centro De Idiomas Soccer Club, Art Club, Film Group