I'm a design leader focusing on UX design, information architecture, compassionate leadership, and mentorship. I joined Zillow as VP of Design for Agent Experience in 2022. Prior to that I led design at Compass in the real estate agent space of transaction management.Formerly at Amazon Alexa, leading the Alexa Adaptive Personality Experience Design team, I had the privilege to be part of evolving Alexa's personality, sense of humor, the way the agent adapts and responds to customer's preferences and context, bringing new voices onboard like Samuel L. Jackson, and bringing new assistants to virtual life like the "Hey Disney" magical assistant. I also worked with Amazon's Diversity in Design initiative and ran workshops teaching design thinking and elements of design to underserved communities.Since 2016, I've owned and published Boxes and Arrows (boxesandarrows.com), an online publication founded in 2001, by Christina Wodtke, devoted to the practice, innovation, and discussion of design, including graphic design, interaction design, information architecture, and the design of business.I also teach Information Architecture and UX design at the Seattle School of Visual Concepts. It's a pleasure working with student cohorts to help them understand the importance of a foundation in IA in a designer's career.
Listed skills include User Experience, User Experience Design, Information Architecture, Interaction Design, and 46 others.