Amy Baldwin Email & Phone Number

As a QA (Quality Assurance) professional specializing in website testing, I play a vital role in ensuring the quality and functionality of websites working both on the Magento 2 and Shopify platforms.- Develop test automation scripts with POM model with Playwright (using TypeScript) or Selenium (using Python)- Design comprehensive manual test plans to be completed pre-launch of major changes or new websites.- Assumed a leadership role in coordinating and overseeing functional QA testing.- Work to actively shape the department, identifying conferences and tooling that we can use to improve our process.- Created a formal Software Testing Lifecyle process for the QA team- Bug tracking and reporting with Jira.- Provided QA time estimates for project planning and resource allocation.- Collaborate with cross-functional teams: In our structure QA is part of the in-house e-commerce DevOps team.

United States

- Selected Python with Selenium as the automation language and test tool.- Successfully learned Python and Selenium to a sufficient level to build a proof of concept.- Built a from-scratch automation suite using Python and Selenium.- Utilized BrowserStack as the chosen platform for automation testing.- Implemented automation for business-to-consumer (B2C) site in both the United States and the United Kingdom.

Van Nuys, Ca

In addition to the responsibilities I took on as an intern, I:- Initiated the exploration of automation techniques by utilizing Selenium IDE.- Actively collaborated with the team to ensure efficient and accurate testing processes.- Displayed adaptability and a willingness to learn new tools and technologies in the testing domain.

Van Nuys, Ca

Functional and compatibility testing of e-commerce websites on various platforms (PC/Mac) & devices (iOS/Android) with hands-on participation in the software development life cycle (SDLC).- providing QA testing during beta, release candidate, and post-launch.- identify, analyze, report, and track issues through resolution using Jira.- check for regressions in software performance.- review design comps and make suggestions to mitigate web accessibility and UX pain points.- validate and create test cases for user reported bugs.- investigate and analyze customer interaction on the site using Mouseflow tool.

Venice, Los Angeles, California

In a 16-week intensive web technology bootcamp, I learned to build websites from scratch starting from concepts to design to final products, using technologies like HTML, CSS, Bootstrap, jQuery, JavaScript, and WordPress.

Greater Los Angeles Area

Planning and implementing American Red Cross Learn to Swim program for babies with their parents, preschool, swim levels 1 - 6 age 5 -14, and adult classes age 15 to seniors. Key duties include maintaining a safe environment, fostering the development of key water skills including water comfort, stroke development, safety skills in and out, and assessment of pupils. This was a seasonal position from May - September in 2016 and 2017.

Australia

Took advantage of Australia’s work and holiday visa in order to spend one year living my dream of traveling around around Australia with occasional short-term work as allowed under the program. Short-term work often consisted of odd jobs including, but not limited to, customer care at a call center and making beds in a hostel. All jobs held were very temporary in nature.

Wilmington, North Carolina

Part time job evenings and weekends to develop expertise and pursue a personal interest in the retail wine industry. Position held in addition to a full-time job at New Potato. • Retail Wine Sales • Wine Education and Tasting Events• Point of Sale

Wilmington, North Carolina

Wore many hats for a small, 15-person tech start-up. Provided administrative support to CEO and senior staff, including travel arrangements, resume screening, and supplier communications. Also participated in customer service and IT work. Handled tasks resourcefully, diplomatically, and independently.

Lynnwood Washington

Front desk and Administrative support for a variety of types of organizations including: small business, non-profits, and government organizations. Responsibilities included: • Scheduling appointments. • Greeting clients, visitors, and volunteers in a courteous and helpful manner• Answering incoming telephone lines and directing calls to the appropriate party• Filing, mailing, faxing• Maintaining inventory of office supplies and printed forms

Everett, Wa

Perform diverse and complex administrative duties with high-level contact and exposure to confidential information requiring considerable use of tact, diplomacy, and discretion while interfacing with the public and city personnel on behalf of the city mayor. • Receive all calls directed to the Mayor’s Office from the public (population 100,000) • Provide information and assistance; resolving problems, referring public concerns received to the appropriate city personnel for response• Receive and track citizen concerns, ensuring a response is provided within a timely manner• Draft correspondence including memo’s, letters for city administration, and proclamations• Maintain Boards and Commission database of current and historic appointments by mayor• Provide administrative and clerical support to the mayor• Perform other related tasks as required• Greet and assist visitors

Everett, Wa

Provide support to the Cultural Arts Department.• Data collection for ACCRA Cost of Living Index• Overseeing the promotion of the premiere party for the May 2011 Seattle International Film Fest (SIFF) – Everett, assisting SIFF staff by connecting them to local businesses and resources• Writing and submitting grant proposals to fund city sponsored events• Writing press releases